Summary
Overview
Work History
Education
Skills
Timeline
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ASHLEY JOHNSON

Birmingham,AL

Summary

Throughout this work experience, I have learned and faced so many challenges. I am a driven Legal Assistant with 7 1/2 years of experience in personal injury case. As a legal assistant, team work is something a highly believe in for a case to move towards the right direction. I enjoy working with other colleagues to meet deadlines, provide the best customer service experience and be open minded to help cases excel from the beginning to the end. I am a firm believer in working hard for the best outcome. What drives me everyday is the opportunity to support legal teams and contribute outcomes that keeps clients confident and satisfied.

Overview

24
24
years of professional experience

Work History

Legal Assistant

Marsh Rickard Bryan
01.2025 - 08.2025
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Contacted clients to schedule appointments and discuss progress of cases.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
  • Scheduled depositions with the defense attorneys, plaintiffs and defendants.
  • Disbursed settlement checks to referral attorneys and clients.

Paralegal

Cory Watson Attorneys
11.2001 - 12.2024
  • Managed office scheduling and kept accurate notes on deadlines, motions and other dates
  • Handled telephone calls, meeting plans and conference organization requirements
  • Maintained knowledge on case status by reviewing relevant records and reporting back to clients
  • Corresponded daily with clients, insurance adjusters, doctors and attorneys
  • Redacted confidential information from legal documents on case-by-case basis
  • Completed case research via LexisNexis and Westlaw databases
  • Initiated and responded to claims, gathered and presented evidence and counseled clients
  • Scheduled, adjusted and changed appointments for 4 attorneys
  • Assisted with filing, data entry, document scanning, and organizing case files
  • Greeted visitors in person or over the phone in a professional manner
  • Conducted legal research using LexisNexis and other online resources
  • Provided excellent customer service when answering inquiries from clients
  • Processed payments from clients according to established policies and procedures
  • Developed and maintained positive relationships with clients and legal staff
  • Updated case management system with notes, data and reports
  • Processed client invoices and maintained records of payments
  • Mailed, faxed, or arranged delivery of legal correspondence to clients, witnesses and court officials
  • Assisted attorneys in collecting information such as employment, medical, and other records

Claims Specialist

Allstate Insurance Company
08.2016 - 11.2017
  • Contacted policyholders, claimants and witnesses to determine liability in auto accidents
  • Maintained knowledge of policies and procedures and insurance coverage benefit levels, eligibility systems and verification processes
  • Researched coverage and premium options and supplied clients with best coverage available for individual needs
  • Verified details with policyholders and requested additional information

Student Respiratory Therapist

Childrens Hospital
10.2014 - 08.2015
  • Administered medically prescribed medications following policy and procedures under supervision of licensed respiratory therapists
  • Evaluated and assessed patient respiratory health under supervision of respiratory therapist
  • Tended to average of 6 patients each day ranging in age from 6 to 12
  • Interacted with patients, family members and physicians to coordinate patient care
  • Conducted cardiopulmonary resuscitation and airway maintenance
  • Performed bronchopulmonary drainage and assisted patients with breathing exercises

Education

Bachelor of Science - Respiratory Therapy

University of Alabama At Birmingham
08.2015

Skills

  • Patient and caregiver education
  • Customer service
  • Customer relationship management
  • Billing and Invoicing
  • Billing Statements
  • Office administration
  • Case management
  • Self motivation
  • Friendly, positive attitude
  • Office management
  • File Management
  • Attorney support
  • Records management
  • Client support
  • Teamwork and collaboration

Timeline

Legal Assistant

Marsh Rickard Bryan
01.2025 - 08.2025

Claims Specialist

Allstate Insurance Company
08.2016 - 11.2017

Student Respiratory Therapist

Childrens Hospital
10.2014 - 08.2015

Paralegal

Cory Watson Attorneys
11.2001 - 12.2024

Bachelor of Science - Respiratory Therapy

University of Alabama At Birmingham

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