Summary
Overview
Work History
Education
Skills
Clinical Experience
Accomplishments
Certification
Timeline
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Ashley Jones

Fort Worth,TX

Summary

Dynamic professional with extensive experience in healthcare, hospitality, and customer service. Proven ability in patient care, excelling in team leadership and effective communication. Recognized for hard work, dedication and enhancing patient experiences through meticulous attention to detail and strong multitasking skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Head Bartender

Shotzees Bar and Grill
Keller, TX
03.2022 - Current
  • Welcomed guests with exceptional hospitality, ensuring a memorable customer experience.
  • Served as the primary resource for colleagues, fostering a collaborative and professional work environment.
  • Crafted unique and exceptional drinks, serving as the go-to expert for peers and guests.
  • Led team in executing daily tasks, maintaining a high standard of cleanliness and organization at the restaurant.

Lead Financial Counselor

Spine Team Texas
Grapevine, TX
09.2019 - 10.2021
  • Calculated and collected payments for upcoming patient procedures using fee schedules, ensuring accurate financial planning.
  • Verified insurance coverage through online platforms and phone calls, collecting benefits based on fee schedules.
  • Managed patient accounts by resolving outstanding balances and issuing credits, while scheduling appointments using Microsoft Office calendars.

Medical Receptionist

Academy Foot and Ankle Specialist
Hurst, TX
10.2017 - 09.2019
  • Managed front desk operations, ensuring efficient patient check-out and accurate collection of payments based on insurance benefits.
  • Prepared and submitted insurance claims, verifying diagnosis codes and modifiers for billing accuracy.
  • Led team initiatives as a designated lead, enhancing workflow efficiency and promoting a collaborative work environment.

Medical Receptionist

Foot And Ankle Associates Of North Texas
Grapevine, TX
08.2016 - 10.2017
  • Welcomed patients at the front desk, facilitated check-ins, and ensured a positive first impression.
  • Scheduled patient appointments, verified insurance details, and obtained benefit information prior to visits.
  • Fitted patients for diabetic shoes and provided necessary items to support their recovery while explaining insurance benefits.

Education

Associate Degree in Nursing - Nursing

Tarrant County College
Fort Worth, TX
08-2025

Skills

  • Patient care
  • Medication administration
  • Healthcare communication
  • Patient education
  • Customer service
  • Time management
  • Team leadership
  • Strong multitasking

Clinical Experience

Medical City Fort Worth

Med-Surg | August 2023-December 2023

  • 144 clinical hours
  • Performed basic nursing care including bathing, feeding, toileting, and repositioning patients
  • Measured and recorded vital signs
  • Practiced hand hygiene, infection control, and safe patient transfers using proper body mechanics

Texas Health Arlington Memorial

PACU, SADU, OR, Endo, Med-Surg | January 2024-May 2024

  • 192 clinical hours
  • Performed comprehensive head-to-toe assessments and document findings
  • Administered oral, subcutaneous, intramuscular, and intravenous medications
  • Monitored patients for changes in condition, reported abnormalities, and collaborated with the interdisciplinary team
  • Provided pre- and post-operative care including incision assessment, pain management, and mobility assistance

Dallas Behavioral Health Care Hospital

Inpatient Adult, Adolescent, and Child Services | June 2024-August 2024

  • 80 clinical hours
  • Built therapeutic relationships with patients experiencing anxiety, depression, schizophrenia, bipolar disorder, and substance use disorders
  • Engaged in group therapy sessions and supported group dynamics and individual participation
  • Utilized therapeutic communication techniques to establish trust, reduce anxiety, and support treatment goals

Texas Health Arlington Memorial

Med-Surg, ER | August 2024-December 2024

  • 192 clinical hours
  • Managed multiple patients, prioritizing care and applying time management strategies
  • Assisted with inserting IVs and diagnostic procedures such as EKGs and blood draws
  • Educated patients on discharge instructions, medication regimens, and chronic disease management

Cooks Children Fort Worth

NICU, PICU, Oncology, Med-Surg | January 2025-March 2025

  • 96 clinical hours
  • Performed age-appropriate physical assessments on infants, children, and adolescents
  • Provided family-centered care, educating parents on illness, medications and discharge instructions
  • Supported child development through play therapy and developmentally appropriate communication
  • Practiced infection control and safety protocols specific to vulnerable pediatric populations

Texas Health HEB

L&D, Mother-Baby, NICU | March 2025-May 2025

  • 96 clinical hours
  • Assisted in vaginal deliveries and observed cesarean sections
  • Monitored fetal heart tones and maternal vital signs using electronic fetal monitoring
  • Performed newborn assessments using APGAR scoring and provided routine care such as bathing, swaddling, and feeding support
  • Educated new mothers on breastfeeding, newborn care, and postpartum recovery
  • Monitored for complications such as postpartum hemorrhage and infections; performed fundus checks
  • Inserted and stabilized a foley catheter

Accomplishments

  • Academic Achievement Award - 2025

Certification

  • Basic Life Support (BLS) American Heart Association

Timeline

Head Bartender

Shotzees Bar and Grill
03.2022 - Current

Lead Financial Counselor

Spine Team Texas
09.2019 - 10.2021

Medical Receptionist

Academy Foot and Ankle Specialist
10.2017 - 09.2019

Medical Receptionist

Foot And Ankle Associates Of North Texas
08.2016 - 10.2017

Associate Degree in Nursing - Nursing

Tarrant County College

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