Allison Stafford
Cumberland ,Maryland
Summary
Versatile and dedicated, with a proven track record for enhancing patient care through expert venipuncture and compassionate communication. Excelled in specimen handling and maintaining rigorous standards of cleanliness, significantly improving lab efficiency. Skilled in staff training, ensuring high levels of customer service and operational excellence.
Overview
5
5
years of professional experience
Work History
Head Bartender
Mezzos
114 S. Centre Street Cumberland, MD 21502
09.2020 - Current
- Performed opening and closing duties, filed daily cash reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Tended bar for all of the booked events and parties.
Diagnostic Technician
UPMC
12500 Willowbrook Rd. Cumberland, MD 21502
01.2020 - 07.2020
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Maintained documentation on tests performed in lab.
- Collected blood samples from all of the Emergency Room patients. Including the behavioral health unit and the waiting room patients.
- Performed gastroccult, fecal occult, and urine analysis testing in the STAT lab.
- Demonstrated flexibility in adapting to varying patient needs, including accommodating special requests or working with individuals who have severe needle anxiety or unique medical conditions.
- Correctly labeled each specimen before testing.
- Transported COVID test samples to the laboratory in biohazard bags and coolers.
Phlebotomist
Dr Melissa Graves, MD
164 Parkview Dr. Keyser, WV 26726
10.2019 - 01.2020
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Properly stored all specimens in a Labcorp safe box to be picked up for testing.
Education
Phlebotomy Diploma - Phlebotomy
NCS Inc.
Pittsburgh11-2020
High School Diploma -
Mountain Ridge High School
Frostburg, MD05-2016
Skills
- Order of draw
- Venipuncture
- Patient care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- TIPS training
- Staff training and supervision
- Attentive service
- Taking inventory
- Cash handling expertise
Timeline
Head Bartender
Mezzos
09.2020 - Current
Diagnostic Technician
UPMC
01.2020 - 07.2020
Phlebotomist
Dr Melissa Graves, MD
10.2019 - 01.2020
Phlebotomy Diploma - Phlebotomy
NCS Inc.
High School Diploma -
Mountain Ridge High School