Savannah Minshall
New Holland,Ohio
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Care-focused Phlebotomist bringing 4-year background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
Hammer Time Pub
06.2023 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Bartender/Server
kelli jo's sports bar
07.2021 - 06.2023
- Served bar and restaurant patrons who order drinks, including beer, wine, liquors, and mixed beverages
- Kept the bar area safe, clean, and well-stocked throughout each working shift
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Phlebotomist
Madison Health
01.2022 - 08.2022
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
Phlebotomist
Octapharama Plasma
01.2021 - 01.2022
- Used proper materials to set up and disconnect plasma machines, and made sure everything was flowing correctly & that the patient was comfortable while donating
- Used proper phlebotomy skills to ensure accurate, comfortable & correct blood draws and made sure the patient was comfortable during the whole donation
- Used proper customer service skills to identify patients correctly
- Answered the phone & correctly answered any questions they might have
- Used proper cleaning methods to clean up biohazards, spills & dispose of needles correctly
- Responsible for opening & closing the plasma center when needed.
Server/Bartender
Roosters | We Be Wings Franchise
01.2020 - 01.2021
- Used proper customer service to collect orders from customers & make sure they're entered into a computer system & that they're happy
- Ended the shift by making sure correct money & receipts were turned in
- Answered phone calls & helped customers with their orders or any issues they may have.
Server/Bartender
Texas Roadhouse
11.2019 - 07.2020
- Used proper customer service to collect orders from customers & make sure they're entered into a computer system & that they're happy
- Ended the shift by making sure correct money & receipts were turned in
- Answered phone calls & helped customers with their orders or any issues they may have.
Driver
CONNECT TRANSPORT
01.2018 - 01.2019
- Drove clients to and from medical appointments
- Looked up social security numbers & billed the right insurance companies
- Answered the phone and set appointment times/dates
- Used proper customer service & answered all client questions
- Practiced in healthcare, going in and out of hospitals & nursing homes to help and pick up clients.
Cashier/Customer Service Representative
Kroger Stores
01.2016 - 01.2018
- Worked in an office setting and dealt with all of the customers' problems
- Answered multiple phone calls at once & dealt with angry customers
- Entered data into a computer and made sure it was saved correctly
- Cashed checks given by customers and made sure they received the proper amount back
- Worked with Western Union by filling out proper info so clients get their money
- Closed the store down properly & made sure everything was stocked.
Education
High school diploma - n/a
Miami Trace High School
Washington Court House, OH05.2018
Skills
- Driving
- Microsoft Office
- Microsoft Word
- Excel
- Customer Service
- Sign Language
- Phone Etiquette
- Writing Skills
- Typing
- Bartending
- Serving Experience
- Office Administration
- Data Entry
- Patient Care
- Strong multitasking
- Liquor, beer, and wine knowledge
- Highly reliable
- Patience and Tolerance
- Outgoing Personality
- Cleanliness and hygiene
- Order of draw
- Specimen handling
- Butterfly needle technique
- HIPAA Compliance
- Patient confidentiality
- Communication abilities
- Cash Handling
- Memory retention
- Safe Food Handling
- Menu Memorization
- Food Running
Certification
- Certified Phlebotomy Technician
- Commercial Driver's License (CDL), C, 2021, OH
Additional Information
Ability to use the proper tools to perform a proper venipuncture & collect proper blood samples for certain things. Making sure the patient is comfortable while performing a proper blood draw.
Timeline
Bartender
Hammer Time Pub
06.2023 - Current
Phlebotomist
Madison Health
01.2022 - 08.2022
Bartender/Server
kelli jo's sports bar
07.2021 - 06.2023
Phlebotomist
Octapharama Plasma
01.2021 - 01.2022
Server/Bartender
Roosters | We Be Wings Franchise
01.2020 - 01.2021
Server/Bartender
Texas Roadhouse
11.2019 - 07.2020
Driver
CONNECT TRANSPORT
01.2018 - 01.2019
Cashier/Customer Service Representative
Kroger Stores
01.2016 - 01.2018
High school diploma - n/a
Miami Trace High School
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