Summary
Overview
Work History
Education
Skills
Timeline
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Tessa Carlstrom

Rice Lake

Summary

Healthcare professional with comprehensive training in phlebotomy and patient interaction. Proven ability to perform venipunctures and manage specimen collections accurately. Known for effective teamwork and adaptability in fast-paced environments. Possesses excellent communication skills and compassionate approach to patient care.

Overview

5
5
years of professional experience

Work History

Bartender

Cousins Hide-Away
07.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Paraprofessional

Rice Lake Area School District
09.2022 - 06.2023
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
  • Collaborated with teachers to develop and implement individualized education plans for students with special needs.
  • Reported on student progress, behavior, and social skills to parents.
  • Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.

Waitress/bartender

Cheers Bar and Grill
05.2020 - 08.2020
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Education

Certified Phlebotomy - Phlebotomy

Northwood Technical College
Rice Lake
05-2025

High School Diploma -

Rice Lake High School
Rice Lake
07-2020

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Outgoing personality
  • Cleanliness and hygiene
  • Handling difficult customers
  • New hire training
  • HIPAA compliance
  • Patient communication
  • Venipuncture technique
  • Order of draw

Timeline

Paraprofessional

Rice Lake Area School District
09.2022 - 06.2023

Bartender

Cousins Hide-Away
07.2022 - Current

Waitress/bartender

Cheers Bar and Grill
05.2020 - 08.2020

Certified Phlebotomy - Phlebotomy

Northwood Technical College

High School Diploma -

Rice Lake High School

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Tessa Carlstrom