Ayonna Smith
Washington,DC
Summary
Resourceful professional in hospitality, known for high productivity and efficiency in task completion. Specialize in mixology, customer service, and inventory management. Excel at communication, teamwork, and adaptability, ensuring exceptional guest experiences.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender
Levy Restaurants
Clinton, MD
02.2024 - Current
- Prepared and served a variety of beverages to guests.
- Maintained cleanliness and organization of the bar area.
- Assisted in training new bartenders on drink recipes and service standards.
- Processed payments accurately and efficiently with POS system.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Bartender
MMP Enterprises Temp Company
Falls Church, Virginia
03.2021 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Front Desk Associate
Camille Tindal
Washington, DC, DC
04.2025 - 07.2025
- Greeted and assisted guests with check-in and check-out processes.
- Maintained cleanliness and organization of front desk area and lobby.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Handled various administrative tasks such as filing paperwork, entering data into computer systems, photocopying documents.
Supervisor
MMP Enterprises Temp Company
Falls Church, Virginia
03.2023 - 09.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated 50 to 100 employees and their performances and trained them to improve weak areas.
Nursing Volunteer
MBSYEP/FOREST HILLS OF DC
Washington, DC
06.2021 - 08.2021
- Reported over 50 patient requests, concerns and other observations to staff.
- Contributed to a safe environment by maintaining cleanliness and adhering to infection control protocols.
- Supported nursing staff during medical procedures, ensuring patient comfort and adherence to safety guidelines.
- Served as a liaison between patients, families, and healthcare providers, fostering open communication channels for optimal outcomes.
Pre-Apprenticeship Virtual Training Program
Anthony Johnson
Washington, DC
06.2020 - 08.2020
- Planned and executed programs and activities
- Created positive work environment
- Created flyers and promotional materials
- Enforced policies and procedures
- Generated new business
- Interviewed and questioned people
- Implemented new policy and procedures
- Completed tasks in timely fashion
- Promoted products or services
- Completed hands‑on activities and projects.
Office Assistant
Australia Smith
Washington, DC
06.2019 - 08.2019
- Created positive work environment
- Adhered to policies and procedures
- Resolved customer complaints
- Completed tasks in timely fashion
- Responsible for keeping space clean and organized
- Scheduled appointments and meetings
- Provided excellent customer service
- Remained calm in crisis
- Sorted and filed documents
- Communicated effectively with others.
AIDE, Monica Dowtin
06.2017 - 08.2017
- Planned and executed programs and activities
- Communicated effectively with about 10 children
- Created positive work environment
- Enforced policies and procedures
- Responsible for keeping space clean and organized
- Remained calm in crisis
- Completed hands‑on activities and projects
- Was responsible for setting standards
- Communicated effectively with parents
- Communicated effectively with others.
Education
Bachelor of Science - Biology
North Carolina Agricultural Technical State University
Greensboro, NCHigh School Diploma -
Coolidge SHS
Washington, DCSkills
- Strong work ethic and can work under pressure
- Productivity and Time Management
- Quality Control
- Positive Team Player and Patience
- Multitasking and Prioritization
- Strong leadership skills and can work with all different types of people
- Advanced in technology such as Microsoft Excel
- Team collaboration
- Task delegation
- Time management
- Strong multitasking
- Hospitality service expertise
Certification
I have a certification in the 77-727 Microsoft Excel 2016 Core Exam Completion
Timeline
Front Desk Associate
Camille Tindal
04.2025 - 07.2025
Bartender
Levy Restaurants
02.2024 - Current
Supervisor
MMP Enterprises Temp Company
03.2023 - 09.2023
Nursing Volunteer
MBSYEP/FOREST HILLS OF DC
06.2021 - 08.2021
Bartender
MMP Enterprises Temp Company
03.2021 - Current
Pre-Apprenticeship Virtual Training Program
Anthony Johnson
06.2020 - 08.2020
Office Assistant
Australia Smith
06.2019 - 08.2019
AIDE, Monica Dowtin
06.2017 - 08.2017
Bachelor of Science - Biology
North Carolina Agricultural Technical State University
High School Diploma -
Coolidge SHS