Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ashley Jones

Henderson,CO

Summary

Experienced warehouse professional prepared for this role with strong track record in logistics and inventory management. Focused on team collaboration and achieving results, with flexible approach to changing needs. Reliable, efficient, with skills in order picking, packing, forklift operation, and maintaining safe work environment. Known for strong work ethic and problem-solving abilities.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Acme
05.2025 - Current
  • Coordinated daily shipping and receiving operations, ensuring timely processing of inventory.
  • Operated forklifts and pallet jacks to efficiently move materials throughout the warehouse.
  • Maintained accurate inventory records using warehouse management systems for tracking shipments.
  • Trained new associates on safety protocols and best practices in warehouse operations.

Customer Service Rep

Recovery Monitoring Solutions
05.2024 - 10.2024
  • Check clients in and verify Identity before taking clients back and monitoring they weren’t cheating the required ua by probation, parole, or DHS.
  • Resolved customer inquiries efficiently, enhancing client satisfaction and loyalty.
  • Collaborated with team members to develop solutions for customer issues, improving service quality.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Auditor, Customer service Rep

Lineage Logistics
01.2019 - 04.2024
  • Audit/Balance
  • Data Entry
  • PO verification
  • Cross Trained in-
  • Warehouse operations
  • Loading and unloading material
  • Product/material distribution
  • Quality control of product/material
  • In this position I am to maintain a healthy relationship with each customer day in and day out. Including face to face interaction as well as email and phone in a fast paced environment. Collecting data to create purchase orders for each individual customer/client as well as verifying to ensure accuracy. Making direct calls when resolving any discrepancies in the PO/Work order. Also keeping an email log and communication with the customer as well as my superiors for each individual scenario. I have been trained/cross trained to also work the facility holding a forklift certification since 2019. Below please see listed areas of experience.

Customer service rep

Denver International Airport
01.2016 - 01.2019
  • Order retrieval
  • Face to Face customer interaction
  • Drawer Audit/balancing
  • In this role I was to interact with customers daily in a fast paced environment.

Education

High School Diploma -

Front Range Academy
Broomfield, CO
05.2009

Skills

  • Able bodied, fast learner, determined, dependable and always knowing that to be great is to do great Teams as well as individual work are key traits of mine I can perform all essential functions of the workplace, always ready and willing to learn something new, believing strongly in a safe and positive direction My strong points are a great background of 5 plus years in customer service and warehousing
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Certification

  • Lean - 5S
  • Engagement team
  • CPR-AED-FIRST AID

Timeline

Warehouse Associate

Acme
05.2025 - Current

Customer Service Rep

Recovery Monitoring Solutions
05.2024 - 10.2024

Auditor, Customer service Rep

Lineage Logistics
01.2019 - 04.2024

Customer service rep

Denver International Airport
01.2016 - 01.2019

High School Diploma -

Front Range Academy

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Ashley Jones