Ashley Jordyn Scott-MacManus
Denver,Colorado
Summary
I specialize in Price and Signage, but I have experience in retail, customer service, and Omni. I am flexible and I can multi-task multiple projects. I've also had some experience as an Intern at a few lawyer offices (sorting cases) and the Better Business Bureau (investigating business ratings).
Overview
5
5
years of professional experience
Work History
Price and Signage Lead
Dicks Sporting Goods
06.2023 - Current
- Coordinated with vendors regarding product availability, price changes (3,000–9,000 units weekly), and promotions.
- Created display plans for seasonal promotions and holidays.
- Worked closely with marketing team to develop effective promotions.
- Gathered feedback from customers regarding the effectiveness of promotions.
- Performed routine quality assurance audits to promote data integrity.
Omni Specialist
Dicks Sporting Goods
06.2022 - 06.2023
- Guided customers in product selection, utilizing expert knowledge to enhance their shopping experience.
- Delivered customer service in-store and over the phone, ensuring customer satisfaction and resolving inquiries.
- Trained new staff on operational procedures and customer service standards, facilitating smoother onboarding and consistency in service.
- Pick and pack online orders.
- Conducted regular inventory audits to maintain accuracy.
Ship From Store Specialist
Petco
03.2021 - 06.2022
- Evaluated shipping procedures from store to ensure compliance and optimize efficiency.
- Picked and packed online orders to fulfill customer requests accurately and timely.
- Customer service in-store/calls.
- Assisted customers with product selection and provided care advice for pets to enhance their shopping experience.
- Trained new employees on store procedures and customer service techniques.
Education
High School Diploma -
Denver School of Innovation And Sustainable Design (DSISD)
Denver, CO05.2019
Skills
- Team leadership
- Advertising
- Merchandising
- Multitasking
- Time management
- Customer service
Timeline
Price and Signage Lead
Dicks Sporting Goods
06.2023 - Current
Omni Specialist
Dicks Sporting Goods
06.2022 - 06.2023
Ship From Store Specialist
Petco
03.2021 - 06.2022
High School Diploma -
Denver School of Innovation And Sustainable Design (DSISD)