Ashley Judge
Elkmont,AL
Summary
Competitive, results-driven, and seasoned professional, offering experience in overseeing all facets of security operations. Effective at implementing innovative stategies to maximize growth opportunities for clients, and ensure seamless operations. Equipped with articulate communication and interpersoanl aptitudes, essential in establishing rapport with professionals at all levels.
Overview
10
10
years of professional experience
Work History
Security Coordinator
DSI Security
03.2023 - 12.2023
- Contributed consistently to the development and improvement of company-wide security policies, upholding best practices in all aspects of work.
- Conducted regular safety drills, preparing staff to respond effectively in emergency situations.
- Supervised and provided day-to-day support to security staff, issuing guidance on management of security situations as they arose.
- Provided comprehensive security training for staff, leading to improved awareness and adherence to safety procedures.
- Responded swiftly to alarms or disturbances within the facility, assessing situations accurately before taking decisive action.
- Graduated from Huntsville Hospitals "Pride Academy", which was a 4 week Academy that included: MOAB Training, Physical Training, Team Building Training, and Taser and Pepper Spay Certified.
- Evaluated employee performance within the security team regularly, offering constructive feedback and opportunities for professional growth when warranted.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Trained security workers on site-specified procedures.
- Completed shift handover reports and debriefed next shift upon arrival.
- Managed security staff rotation for position coverage on breaks.
- Conducted fire drills and other simulated emergencies to determine overall site safety.
Access Control Coordinator
Marksman Security For META
05.2022 - 03.2023
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Monitored metrics consistently and implemented corrective actions when needed, contributing to continuous improvement initiatives.
- Collected and analyzed business data from various departments to prepare reports and presentations for management.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Kept high average of performance evaluations.
- Monitored front areas so that questions could be promptly addressed.
- Possessed strong understanding of clients Access Control Polices and Procedures, Vendor Onbording proccess and Access Management.
- Created and managed site wide clearance changes and implemented a new streamlined procedure that has now been implemented at all Meta Offices.
Security Operations Center Technician
Marksman Security At Meta
01.2021 - 05.2022
- Maintained detailed documentation related to incident investigations, ensuring comprehensive records were available for future reference or legal purposes.
- Reduced false alarms through effective communication with team members and refining alert criteria.
- Managed vendor relationships to ensure timely delivery of essential security software updates and patches.
- Conducted thorough investigations of security incidents, identifying root causes and recommending corrective actions.
- Participated in regular audits to assess compliance with regulatory requirements and internal policies related to information security standards.
- Acted as a liaison between the Security Operations Center and other departments within the organization, fostering strong working relationships and promoting information-sharing activities.
- Developed customized reports for management review, providing critical insights into security trends and potential vulnerabilities.
- Served as an on-call resource for after-hours support, providing critical assistance during emergency events or high-risk periods.
- Conducted security audits to identify vulnerabilities.
- Drafted security reports and metrics to track security performance and strategize improvements.
- Investigated and resolved incidents of unauthorized access to sensitive information.
- Recommend improvements in security systems and procedures.
Security Officer
Marksman Security At Meta
01.2020 - 05.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Behavioral Shift Supervisor
The Pinnacle Programs
01.2014 - 01.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Responded to and resolved client questions and concerns.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Applied security and safety strategies during shifts.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Oversaw all aspects of the residential program, as they related to scheduling, therapy sessions, daily activities and maintained needs of the campus.
Education
No Degree -
Martin Methodist College
Pulaski, TN06.2003
High School Diploma -
Ardmore High School
Ardmore, AL05.2002
No Degree -
Calhoun Community College
Decatur, AL01.2001
Skills
- Physical Security
- Access Control/ Alarm Systems
- Security audits
- Reliability
- Workplace Safety
- Verbal and written communication
- CCTV Monitoring
- Security procedures knowledge
- Security operations experience
- Incident Reporting
- Security Protocols
- De-Escalation Techniques
- Threat Assessment
- Dispatch
- Staff Training
- Security metrics
Additional Information
Health and Safety Assurance | CPR/First Aid Certified | ASRB State Certified | Academy Pride Certification | Taser/Pepper Spray Trained |MOAB Trained
Timeline
Security Coordinator
DSI Security
03.2023 - 12.2023
Access Control Coordinator
Marksman Security For META
05.2022 - 03.2023
Security Operations Center Technician
Marksman Security At Meta
01.2021 - 05.2022
Security Officer
Marksman Security At Meta
01.2020 - 05.2021
Behavioral Shift Supervisor
The Pinnacle Programs
01.2014 - 01.2020
No Degree -
Martin Methodist College
High School Diploma -
Ardmore High School
No Degree -
Calhoun Community College