Ashley Keep
Jefferson City,MO
Summary
Versatile Senior Manager specializing in process automation and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
Overview
13
13
years of professional experience
Work History
Senior Manager of Strategic Operations
Scholastic, Inc.
08.2023 - Current
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Utilized technical expertise to drive cost-saving initiatives, resulting in approximately $1 million in savings across 8 projects within a year.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Improved team performance by providing comprehensive training and fostering collaboration.
- Optimized automation processes by designing and implementing robotic solutions for increased efficiency.
- Led process automation initiatives that increased efficiency and reduced manual workload across various departments.
- Analyzed existing processes to identify opportunities for optimization, recommending changes that led to significant cost savings and improved performance.
- Developed and executed strategic plans for process improvement, driving operational excellence.
Manager of Strategic Operations
Scholastic, Inc.
10.2020 - 08.2023
- Manage outside contractors and consultants to maintain timely implementations and clear goals/expectations
- Design and implementation of new systems, or enhancement of existing systems
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
- Improved project efficiency by analyzing business processes and identifying areas for improvement.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Established strong partnerships with vendors, negotiating favorable terms to improve bottom-line results.
- Participated in software implementation projects to enhance systems efficiency.
- Reduced software implementation timeframes by effectively managing project timelines and resources.
Process Engineer – ERP Transformation Project
Scholastic, Inc.
02.2018 - 10.2020
- Utilize and build SQL reporting
- Participated in project reviews to enable ongoing status tracking and reporting.
- Provided technical assistance to production team when issues arose.
- Develop and map new architecture
- Project Manage test execution
- Fulfillment lead for all order management projects
- Lead global design sessions
- Lead software vendors in design sessions.
- Evaluated new technologies and equipment upgrades to enhance overall process capabilities, ensuring market competitiveness.
Process Engineer
Scholastic, Inc.
03.2016 - 02.2018
- Preform equipment selection, justification and implementation.
- Manage outside contractors and consultants to maintain timely implementations and clear goals/expectations.
- Design and implementation of new systems, or enhancement of existing systems.
- Utilize SQL reporting to identify solutions, and provide optimal data for executive leadership.
- Communicate to executive leadership.
- Distribution network analysis and optimization.
- Design for new warehouse construction and remodels.
- Develop and maintain standards.
- Identify and lead continuous improvement efforts.
WMS Outbound Manager
Scholastic, Inc.
11.2012 - 03.2016
- Communicate updates to executive staff.
- Analyze all internal processes to develop improved efficiency and productivity.
- Manage outbound order planning and capacity.
- Implement system enhancements to improve order flow and processing.
- Responsible for hiring, training and coaching managers and staff.
- Maintained SOPs, reporting, testing scripts to ensure accuracy in data.
- Utilize SQL reporting to identify project updates, and provide optimal data for executive leadership
- Responsible for establishing and enforcing scheduling policies and procedures to ensure on-time delivery of customer orders.
Senior Systems Analyst for Retail Customer Service
Scholastic, Inc.
07.2012 - 11.2012
- Lead contact for all order concerns/issues.
- Supported enhancements.
- Analyze data and train users to improve efficiency.
- Maintain/develop system enhancements to improve customer experience.
- Develop reporting and development testing.
Fulfillment Analyst II
Scholastic, Inc.
09.2011 - 07.2012
- Assisted in decision-making processes by presenting accurate, data-driven recommendations to stakeholders.
- Validated results and performed quality assurance to assess accuracy of data.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
Education
Bachelor of Science in Business Administration and Management - Computer Information Systems
Columbia College
Columbia, MO07.2009
Skills
- Strategic Planning
- Cross-Functional Collaboration
- Operations Management
- Cross-functional Team Coordination
- Data Analytics
- Process Improvement
- Training and Development
- Robotic Process Automation
References
Available Upon Request
Technical Experience
Proficient in:
- Microsoft Office Suite
- Google Suite
- Smartsheet
- SQL Server: Reporting
- UiPath Platform (Robotic Process Automation System)
Familiar with:
- Visio
- AutoCad
Timeline
Senior Manager of Strategic Operations
Scholastic, Inc.
08.2023 - Current
Manager of Strategic Operations
Scholastic, Inc.
10.2020 - 08.2023
Process Engineer – ERP Transformation Project
Scholastic, Inc.
02.2018 - 10.2020
Process Engineer
Scholastic, Inc.
03.2016 - 02.2018
WMS Outbound Manager
Scholastic, Inc.
11.2012 - 03.2016
Senior Systems Analyst for Retail Customer Service
Scholastic, Inc.
07.2012 - 11.2012
Fulfillment Analyst II
Scholastic, Inc.
09.2011 - 07.2012
Bachelor of Science in Business Administration and Management - Computer Information Systems
Columbia College
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