Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashley Kelley

McBee,SC

Summary

Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.

Overview

12
12
years of professional experience

Work History

Restaurant Staff Member

Sonny's of Mcbee
McBee, SC
06.2017 - 03.2023
  • Performed shift change tasks to keep the store organized and efficient each day.
  • Worked in a fast-food establishment as a full-service food provider, taking orders, preparing meals and collecting payments.
  • Thoroughly washed and sanitized all dishes after each use.
  • Kept the food preparation areas clean, sanitized and well organized.
  • Quickly distributed food to the wait staff in order to provide excellent customer service.

Medical Receptionist

Wellness Boutique
Hartsville, SC
05.2016 - 06.2017
  • Scheduled patients for routine and complex procedures using computer programs and registration systems.
  • Responded to insurance company correspondence to confirm the patient's coverage.
  • Expertly managed a multiline phone system and greeted all patients with a smile.
  • Completed skilled administrative work to assist all office personnel and operational needs.
  • Kept the waiting room clean and organized at all times.

Patient Care Coordinator

Pee Dee Orthopedic Associates
Florence, SC
08.2011 - 05.2016
  • Maintained patient accounts by obtaining, recording and updating personal and financial information.
  • Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
  • Protected patients by observing strict HIPPA compliance.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures and appointments.
  • Trained new staff on office procedures, insurance processes and medical terminology.

Education

High school diploma -

Lamar High School
Lamar, SC

Skills

  • EMR systems
  • Insurance verification
  • Customer service

Languages

English

Timeline

Restaurant Staff Member

Sonny's of Mcbee
06.2017 - 03.2023

Medical Receptionist

Wellness Boutique
05.2016 - 06.2017

Patient Care Coordinator

Pee Dee Orthopedic Associates
08.2011 - 05.2016

High school diploma -

Lamar High School
Ashley Kelley