Ashley Kelly
Emeryville,CA
Summary
- Experienced administrative professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Skilled in working under pressure and adapting to new challenges to best enhance the organization. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office & Systems Administrator
Prime Roots
03.2023 - Current
- Handles HRIS administration and management for the company (Rippling) and acting as the current recruiter, screening candidates, and managing our ATS.
- Responsible for onboarding and training new hires, on the front and back end, with provisioning user accounts, assigning training, and administering general onboarding.
- Manages IT administration to help with server management, Intune MDM, and general troubleshooting.
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
- Managed benefits administration tasks, ensuring accurate record-keeping and timely processing of enrollments, changes, and terminations.
Administrative Assistant
Prime Roots
06.2022 - 04.2023
- Spearheaded the development and implementation of office procedures and workflows, enhancing operational efficiency and reducing administrative costs
- Coordinated daily office activities, including scheduling meetings, managing calendars, and organizing company events, ensuring smooth and efficient operations
- Acted as the primary point of contact for external vendors and service providers, negotiating contracts and ensuring timely delivery of services and supplies
IT Assistant
IRIS Helpdesk at UC Berkeley
Berkeley, USA
08.2019 - 05.2022
- Provided technical support to EECS students and staff by diagnosing and resolving hardware and software issues, in-person and through our ticketing system
- Administered user accounts, permissions, and access controls across various platforms, ensuring compliance with security policies
- Provided training and support to staff on best practices for using software applications and IT resources, enhancing overall productivity
Education
High School Diploma -
Pinole Valley High School
Bachelor of Arts - Psychology
University of California, Berkeley
Berkeley, CASkills
- Microsoft Office Suite & Intune
- Adobe Acrobat
- Rippling
- Workable
- CRM Management
- HRIS Management
- Office Administration
- Customer Service
- Internal Communications
- Technical Troubleshooting
Certification
- SHRM-CP (Society of Human Resources Certified Professional)
Accomplishments
- Replicated and extended existing research on memory encoding https://escholarship.org/uc/item/60j1h9v2
Timeline
Office & Systems Administrator
Prime Roots
03.2023 - Current
Administrative Assistant
Prime Roots
06.2022 - 04.2023
IT Assistant
IRIS Helpdesk at UC Berkeley
08.2019 - 05.2022
High School Diploma -
Pinole Valley High School
Bachelor of Arts - Psychology
University of California, Berkeley
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