Ashley Kemp
Williamstown,NJ
Summary
Dynamic Certified Clinical Medical Assistant with extensive experience offering over 9 years of experience in fast-paced setting, skilled in immunization administration, venipuncture, EKG, and office procedures. Proven ability to enhance patient outcomes through effective communication and clinical documentation. Committed to maintaining HIPAA compliance while fostering a compassionate environment for patients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Rothman Orthopaedics
03.2024 - Current
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared lab specimens for diagnostic evaluation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Behavioral Health Advocate
Independence Blue Cross
01.2023 - 01.2024
- Responded to customer requests for products, services, and company information.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained up-to-date knowledge of product and service changes.
Patient Care Technician
Jefferson Hospital
07.2022 - 12.2022
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Maintained clean and safe environment to promote patient safety and comfort.
- Documented patient information and care activities in electronic health record.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Upheld infection control and prevention policies across different patient-facing areas.
- Conducted venipuncture and other CT procedures.
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
Certified Clinical Medical Assistant
Jefferson Health NJ
06.2021 - 07.2022
- Prepared and administered medications to alleviate patient symptoms.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Oriented and trained new staff on proper procedures and policies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared lab specimens for diagnostic evaluation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Certified Clinical Medical Assistant
Virtua Health System
03.2021 - 06.2021
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Prepared and administered medications to alleviate patient symptoms.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared lab specimens for diagnostic evaluation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Certified Clinical Medical Assistant
Penn Medicine
10.2018 - 12.2020
- Prepared and administered medications to alleviate patient symptoms.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Oriented and trained new staff on proper procedures and policies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared lab specimens for diagnostic evaluation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Certified Clinical Medical Assistant
Axia Womens Health
03.2018 - 10.2018
- Prepared and administered vaccinations
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Prepared lab specimens for diagnostic evaluation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Called and faxed pharmacies to submit prescriptions and refills.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Taught patients about medications, procedures, and care plan instructions.
Certified Clinical Medical Assistant
B Positive National Blood Services
03.2017 - 06.2018
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
Education
Certificate - Certified Clinical Medical Assistant
ASI Career Institute
Turnersville, NJ02-2017
High School Diploma -
James Madison High School
Remote09-2015
Skills
- Immunization administration
- Vital sign monitoring
- Clinical applications
- HIPAA compliance
- Venipuncture
- Medical terminology
- Specimen collection
- Patient scheduling
- Clinical documentation
- Basic life support
Certification
- CCMA - Certified Clinical Medical Assistant
- CPT - Certified Phlebotomy Technician
- CET - Certified EKG Technician
- BLS - Basic Life Support/CPR
Timeline
Certified Clinical Medical Assistant
Rothman Orthopaedics
03.2024 - Current
Behavioral Health Advocate
Independence Blue Cross
01.2023 - 01.2024
Patient Care Technician
Jefferson Hospital
07.2022 - 12.2022
Certified Clinical Medical Assistant
Jefferson Health NJ
06.2021 - 07.2022
Certified Clinical Medical Assistant
Virtua Health System
03.2021 - 06.2021
Certified Clinical Medical Assistant
Penn Medicine
10.2018 - 12.2020
Certified Clinical Medical Assistant
Axia Womens Health
03.2018 - 10.2018
Certified Clinical Medical Assistant
B Positive National Blood Services
03.2017 - 06.2018
Certificate - Certified Clinical Medical Assistant
ASI Career Institute
High School Diploma -
James Madison High School