Ashley Kent
Okanogan,WA
Summary
Motivated and detail-oriented professional with a background in client relations, scheduling, and document management, currently pursuing a Bachelor’s in Psychology with a minor in Criminal Justice, seeking a Front Desk Legal Receptionist position at North Cascades Law Group to leverage strong organizational skills, confidentiality experience, and ability to learn quickly in a legal setting. Dedicated to providing high-quality front-desk service while gaining hands-on legal experience with a long-term goal of advancing in the legal field.
Overview
7
7
years of professional experience
Work History
TMS Technician | Patient Representative | Esketamine Coordinator
Mindful Health Solutions
05.2022 - 03.2024
- Manage front-desk operations, patient scheduling, and appointment coordination for a high-volume mental health clinic
- Quickly adapted to complex scheduling software and confidentiality procedures, ensuring HIPAA compliance
- Provide professional and compassionate client support, handling sensitive medical information with strict confidentiality
- Maintain accurate records and documentation, ensuring organized case management
- Assist with client correspondence, appointment reminders, and follow-ups, requiring attention to detail and professionalism
Lead Sleep Technician
Sleep Elite at NVH
01.2017 - 01.2019
- Conducted patient check-ins, testing, and monitoring, ensuring proper documentation and confidentiality
- Educated patients on medical procedures and treatment plans, improving patient adherence and understanding
- Maintained detailed reports and records, demonstrating strong administrative and organizational skills
Education
Bachelor’s - Psychology, Criminal Justice
Washington State University Global
05-2028
Skills
- Front Desk & Reception: Experience managing front desk responsibilities, client check-ins, and scheduling
- Client Communication & Customer Service: Personable and professional in client interactions; skilled in conflict resolution and maintaining a welcoming office environment
- Confidentiality & Ethics: Trained in handling sensitive records, client communications, and compliance with confidentiality regulations (HIPAA & professional office standards)
- Technology & Software: Proficient in Microsoft Word, Outlook, Teams, Adobe, and Excel; quick to learn law firm management software
- Office Administration: Strong proofreading, scheduling, and document organization skills in fast-paced environments
- Adaptability & Trainability: Quick learner with experience adapting to new systems, legal procedures, and office technologies
- Legal Career Growth: Motivated to gain experience in legal administration with a long-term goal of becoming a Legal Assistant or Paralegal
Additional Qualifications
- Strong proofreading and detail-oriented writing abilities.
- Experience handling confidential client information.
- Interest in legal career advancement, including potential training as a Legal Assistant or Paralegal.
- Highly adaptable and quick learner, with ability to master new legal software and procedures.
Timeline
TMS Technician | Patient Representative | Esketamine Coordinator
Mindful Health Solutions
05.2022 - 03.2024
Lead Sleep Technician
Sleep Elite at NVH
01.2017 - 01.2019
Bachelor’s - Psychology, Criminal Justice
Washington State University Global
Similar Profiles
Melissa MinardMelissa Minard
Patient Care Technician at Mindful Health SolutionsPatient Care Technician at Mindful Health Solutions
Shandanee WrightShandanee Wright
Intake Coordinator at Mindful Health SolutionsIntake Coordinator at Mindful Health Solutions
Brianna MartinBrianna Martin
Medical Records Specialist at Mindful Health SolutionsMedical Records Specialist at Mindful Health Solutions