Ashley Kesner
Clearfield,PA
Summary
Supportive marketer talented in helping devise innovative solutions to unexpected challenges. Creative strategist focused on enhancing business and meeting customer goals. Promotes business development through savvy product promotion and data-driven approaches.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Social Media Specialist
Mediavision
Clearfield, PA
06.2021 - Current
- Increased website and social media traffic 600% by creating dynamic graphics and pieces.
- Strategized social media campaigns for clients, helping to meet goals and reach untapped potential customers.
- Obtained, attributed, and wrote compelling captions and other text for photos, video, and other graphics for both print and online use.
- Analyzed and reported social media and online marketing campaign results.
Financial Services Associate II
FIS Global
Remote, Pennsylvania
03.2022 - 08.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Administered account transactions and responded to customer inquiries concerning financial products.
- Answered over 20 customer telephone calls daily to avoid on-hold wait times.
- Developed and maintained database of records to facilitate smooth transactions for future processes.
Social and Content Developer
Compass Group USA
Remote, PA
10.2021 - 02.2022
- Develop original content through social listening and independent sources.
- Strengthened content through proofreading and editing.
- Conducted extensive research to provide factual statistics for articles, blogs and landing pages.
- Managed competing deadlines with efficiency.
Certified Peer Support Specialist
Peerstar LLC
Clearfield, PA
06.2020 - 12.2020
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Increased awareness of and supported participation in self-help and advocacy organizations.
Investment Operations Specialist
CNB Financial Corp.
Clearfield, PA
07.2013 - 02.2019
- Developed spreadsheet models for diverse projects and analysis.
- Created and maintained precise and accurate models, charts and reports.
- Monitored and analyzed financial, statistical and operational data trends.
- Consolidated financial data and materials from over 2000 clients for key leadership meetings
Education
Master of Science - Strategic Marketing
Bellevue University
Bellevue, NE02.2024
Bachelor of Science - Sociology/Business
Clarion University
Clarion, PA12.2020
Skills
- Calm and Professional Under Pressure
- Customer Account Management
- Understanding Customer Needs
- Efficient and Detail-Oriented
- Content Creation and Management
- Adaptable and Flexible
- CRM Software
- Corporate Communications
Affiliations
- Member and Public Speaker of NAMI, 2020 to Current
Certification
- Sales and CRM Overview, Salesforce (course) - Mar 2022
- Lead Management, Salesforce (course) - Mar 2022
- Foundations of Digital Marketing and E-Commerce, Google (course) - Jul 2022
- Attract and Engage Customers, Google (course) - Jul 2022
- Certified Peer Specialist (CPS), Pennsylvania Certification Board #15626, Nov 2020-Nov 2022
Timeline
Financial Services Associate II
FIS Global
03.2022 - 08.2022
Social and Content Developer
Compass Group USA
10.2021 - 02.2022
Social Media Specialist
Mediavision
06.2021 - Current
Certified Peer Support Specialist
Peerstar LLC
06.2020 - 12.2020
Investment Operations Specialist
CNB Financial Corp.
07.2013 - 02.2019
Master of Science - Strategic Marketing
Bellevue University
Bachelor of Science - Sociology/Business
Clarion University
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