Christine Stockton
Davenport,IA
Summary
Detail-oriented and dependable professional with a background in compassionate customer care, social operations, and creative support, including work in a maternal health–focused setting serving breastfeeding families. Experienced in balancing structure with empathy, maintaining clear boundaries, and supporting people with diverse needs. Seeking to contribute these skills in a locally focused organization committed to safety, dignity, and community well-being.
Overview
12
12
years of professional experience
Work History
Social Media Specialist
Self Employed Contractor
09.2017 - 10.2025
- Managed digital production and communication for a maternal health focused brand, including graphic design, written content, and scheduled campaigns across multiple platforms.
- Independently organized content calendars, coordinated launches, and met ongoing deadlines while following established guidelines and policies.
- Responded to a high volume of customer inquiries related to infant feeding, medical devices, and postpartum care, often involving stressed or overwhelmed caregivers.
- Exercised discretion and sound judgment when addressing sensitive questions, maintaining clear boundaries while providing accurate, consistent information.
- Moderated public facing channels to enforce community standards, remove harmful or inappropriate content, and maintain a respectful, supportive environment.
- Balanced empathy with structure by recognizing when to provide information, when to redirect concerns, and when to escalate issues appropriately.
- Maintained documentation, tracked deliverables, and coordinated with internal teams to ensure reliable support and operational continuity.
Digital Print Operator
VictoryStore.com, Inc.
09.2018 - 07.2019
- Operated large-scale roll-fed and flatbed digital printers using corrugated plastic, foam core, magnet sheets, and other specialty materials.
- Ran flatbed routing and cutting machines to produce precise, high-quality signage and custom orders.
- Assembled finished products by attaching yard stakes and additional hardware or peripherals as needed.
- Verified print quantity, color accuracy, and overall quality before sending items to shipping.
- Participated in a voluntary leadership initiative focused on improving team workflow, efficiency, and production consistency.
Owner/Creator
Conspicuwitch (Etsy)
08.2017 - 06.2019
- Independently operated a small business selling handmade jewelry, digital designs, apparel, and curated vintage goods, managing all aspects of daily operations.
- Handled all customer communication professionally, including clarifying expectations, resolving issues, and maintaining clear boundaries.
- Managed inventory, order tracking, packaging, and shipping with attention to accuracy, timeliness, and quality control.
- Balanced creative production with administrative responsibilities such as pricing, budgeting, record keeping, and workflow organization.
- Maintained consistent service standards while adapting to changing demand and multiple priorities.
- Demonstrated accountability through reliable order fulfillment, documentation accuracy, and sustained business operation over time.
Cashier and Customer Service
Meatheads Meat Market
04.2018 - 05.2019
- Provided friendly, knowledgeable service in a specialty grocery and butchery focused on locally sourced and house-made products.
- Assisted customers with product selection, including premium meats, smoked goods, and locally made grocery items.
- Operated cash register, processed payments, and maintained a clean, organized front-of-house environment.
- Stocked shelves, rotated inventory, and ensured product displays were fresh and appealing.
- Supported team operations by handling diverse daily tasks, from packaging goods to assisting in the deli and retail sections.
- Promoted the store’s values of quality, craftsmanship, and local community connection through attentive service and product knowledge.
Store Manager
Auntie Anne's
10.2017 - 09.2018
- Oversaw daily operations of a high-volume food service location, ensuring consistent product quality, customer satisfaction, and brand standards.
- Trained, supervised, and scheduled staff, promoting teamwork, accountability, and efficient workflow.
- Managed inventory ordering, stock rotation, and waste reduction to maintain optimal levels and minimize costs.
- Handled cash management, deposits, register reconciliation, and adherence to financial procedures.
- Ensured compliance with food safety, sanitation, and workplace health regulations.
- Resolved customer issues promptly and professionally, maintaining a welcoming environment and positive store reputation.
- Monitored sales performance and implemented strategies to drive revenue, upselling, and repeat business.
- Coordinated maintenance needs, equipment troubleshooting, and vendor communication to keep operations running smoothly.
Bartender
Dee's Place
09.2016 - 08.2017
- Provided consistent, respectful customer service in a fast-paced bar environment with diverse patrons.
- Maintained calm, clear communication during high-volume and high-pressure shifts.
- Followed and enforced establishment policies related to safety, alcohol service, and customer conduct.
- Managed cash handling, bar setup, restocking, and closing procedures with accuracy and reliability.
- Supported event nights and busy service periods through coordination with staff and situational awareness.
- Contributed to a stable, orderly environment by applying rules consistently and addressing issues professionally when they arose.
Customer Consultant
FedEx Office
10.2013 - 09.2016
- Assisted customers with high-stakes, time-sensitive projects while following detailed procedures and safety standards.
- Managed multiple priorities in a fast-paced environment while maintaining professionalism, accuracy, and calm communication.
- Supported daily operations through documentation accuracy, equipment handling, and adherence to established processes.
Education
Some College Credit - Visual Communication
Black Hawk College
Moline, IL01.2018
Skills
- Client-facing support
- Boundary setting and consistency
- Calm, respectful communication
- Confidentiality and discretion
- Documentation accuracy
- Routine and structure support
- Team collaboration
- Time management and task prioritization
- Policy and procedure adherence
Timeline
Digital Print Operator
VictoryStore.com, Inc.
09.2018 - 07.2019
Cashier and Customer Service
Meatheads Meat Market
04.2018 - 05.2019
Store Manager
Auntie Anne's
10.2017 - 09.2018
Social Media Specialist
Self Employed Contractor
09.2017 - 10.2025
Owner/Creator
Conspicuwitch (Etsy)
08.2017 - 06.2019
Bartender
Dee's Place
09.2016 - 08.2017
Customer Consultant
FedEx Office
10.2013 - 09.2016
Some College Credit - Visual Communication
Black Hawk College