Ashley Kim
Los Angeles,CA
Overview
3
3
years of professional experience
Work History
Student Assistant
ATS Learning Technologies
Long Beach, USA
03.2022 - Current
- Deliver support troubleshooting technical issues for media-based educational tools (Blackboard, Canvas, Zoom, etc.) via digital correspondence, email correspondence, and walk-in support
- Assist in testing software upgrades and new technology tools
- Coordinate amongst the team to effectively and efficiently handle client technical issue support requests
- Greeted incoming office visitors, answered questions, and directed individuals to office locations
- Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems
Afterschool Teacher
AK Learning Center
Los Angeles, USA
09.2022 - 08.2024
- Assisted students with studies and homework
- Greeted and communicated with parents about student's progress and well-being
- Tutored one on one with students grades K-5
- Observed and monitored children's play activities to promote healthy, safe environment
- Prepared after-school enrichment activities for children to encourage student participation
- Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems
- Collaborated with fellow teachers to develop interdisciplinary lessons, enriching the overall educational experience for students
Education
Bachelor of Science - Health Science
California State University Long Beach
Long Beach12-2025
High School Diploma -
Rise Kohyang High School
Los Angeles06.2021
Skills
- Customer service
- Administrative support
- Adaptive learning
Timeline
Afterschool Teacher
AK Learning Center
09.2022 - 08.2024
Student Assistant
ATS Learning Technologies
03.2022 - Current
Bachelor of Science - Health Science
California State University Long Beach
High School Diploma -
Rise Kohyang High School
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