Ashley Kimberly Calderon
Pembroke Pines
Summary
Dedicated Social Worker with expertise in conducting psychosocial assessments, coordinating resources, and advocating for vulnerable populations. Proficient in developing tailored intervention plans and connecting clients to essential community services. Bilingual in English and Spanish, with experience collaborating with interdisciplinary teams in dynamic clinical and community environments. Focused on delivering culturally competent, client-centered practices that enhance stability and access to services.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Master’s of Social Work Student Intern
Jackson Behavioral Health Hospital
Miami
01.2026 - Current
- Conduct comprehensive biopsychosocial assessments for patients experiencing acute psychiatric crises to guide treatment planning.
- Develop individualized safety plans and provide crisis interventions for patients presenting with suicidal ideation.
- Document psychosocial assessments and progress notes to ensure comprehensive treatment planning and continuity of care.
- Participate in interdisciplinary treatment team meetings to coordinate patient care and evaluate discharge readiness.
- Link patients to community resources and services to enhance discharge planning and care coordination.
- Facilitate psychoeducational groups on coping skills and emotional regulation to promote patient stabilization and recovery.
Substance Use and Ryan White Case Manager
Community Rightful Center
Coral Springs
09.2025 - Current
- Provide comprehensive case management for individuals living with HIV, supporting treatment adherence, disease management, and continuity of care.
- Conducted client assessments and developed individualized care plans to address medical, psychosocial, and supportive service needs.
- Coordinated medical appointments, referrals, transportation, and supportive services, including food assistance, to facilitate access to care.
- Documented services, updated laboratory information, completed billing, and ensured program compliance through accurate entries in Provide Enterprise.
Substance Use Case Manager
Community Rightful Center
Coral Springs
09.2025 - Current
- Conducted outreach, initial intakes, and biopsychosocial assessments to identify and engage individuals experiencing substance use disorders.
- Develop individualized service plans and provide ongoing care management to support treatment engagement and recovery.
- Linked clients to appropriate substance use treatment programs, mental health services, and community resources, facilitating access to necessary recovery support.
- Maintained accurate documentation and progress notes in TherapyNotes, ensuring compliance with program and regulatory requirements to support effective service delivery.
Targeted Case Manager
Behavior Support Center of Florida
08.2025 - Current
- Conduct comprehensive biopsychosocial assessments and develop individualized service plans to address clients’ medical, psychiatric, and social needs.
- Manage and coordinate care for a diverse caseload by facilitating referrals, admissions, and aftercare services to ensure continuity of care.
- Connected clients with community resources and public benefits (e.g., housing assistance, food programs, medical providers) to enhance access to essential services.
- Maintained communication with referral sources, healthcare providers, and community agencies to coordinate services and support client stability.
- Advocated for clients within healthcare and social service systems to minimize barriers to care and increase engagement in recommended services.
- Complete accurate, timely documentation and submit billing for Targeted Case Management services to Medicaid and private insurance providers, ensuring compliance with payer and agency requirements.
- Collaborate with interdisciplinary teams to monitor client progress, update service plans, and support holistic, client-centered care.
- Participate in ongoing trainings, supervision, and team meetings to maintain professional competency and adherence to regulatory and licensure standards.
Front Desk Concierge
1818 Park
Hollywood
06.2022 - 09.2025
- Monitored 30+ security cameras to ensure safety and security, managed controlled access for residents, guests, vendors, and deliveries, and enforced building rules with professionalism.
Maintained detailed activity logs, coordinated with management regarding incidents, and fostered a welcoming environment while upholding high standards of safety and customer service.
Trained team members during the onboarding process to ensure understanding of security procedures and responsibilities. - Greeted guests warmly and provided exceptional customer service.
- Managed guest check-ins and check-outs efficiently and accurately.
- Coordinated guest reservations and accommodations through hotel management systems.
BSW Student Intern
Neighborhood Help
Miami
08.2024 - 05.2025
- Managed caseload of 30+ clients from vulnerable populations, conducted biopsychosocial assessments, and provided emotional support tailored to individual needs.
- Connected clients to crucial resources, including legal, medical, behavioral, and community services, enhancing stability and overall well-being.
- Collaborated with interdisciplinary teams, maintained precise case documentation, and guided clients through complex systems to ensure access to necessary care and support.
Assistant to Certified HHA
Private Home Health Aid Assistant
Miami
10.2021 - 06.2022
- Assisted patients with daily living activities, including bathing, dressing, eating, and mobility, while promoting engagement in cognitive and physical exercises to enhance overall well-being.
- Prepared meals aligned with dietary and religious needs, ensured a safe and organized environment, and communicated regularly with families about health concerns and notable events.
- Provided compassionate support to clients in daily living activities.
- Assisted clients with personal hygiene and grooming needs.
- Prepared nutritious meals tailored to client dietary requirements.
Education
Master of Science - Social Work
Florida International University
Miami, FL12-2026
Bachelor of Science - Social Work
Florida International University
Miami, Florida05-2025
Associate of Arts - Social Work
Broward College
Davie, Florida05-2023
Skills
- Client assessment
- Psychosocial assessments
- Behavioral assessment
- Motivational interviewing
- Client advocacy
- Resource coordination
- Documentation practices
- Interdisciplinary collaboration
- Multidisciplinary collaboration
- Community resources
- Home environment assessment
- Wellness checks
- Referrals and networking
- Job search coaching
- Customer Service
- Cross-disciplinary teamwork
- Documentation skills
- Psychoeducational support
- Excellent communication
- Multidisciplinary teamwork
- Motivational techniques
- Team Player
- Interpersonal communication
- Job coaching
- Community outreach
- Home assessment
- Wellness evaluations
- Networking referrals
- Behavioral management
- Microsoft PowerPoint
- Interpersonal skills
Certification
- Baker Act & Marchman Act Training
- Behavioral Health Treatment & Recovery Support
- Strategic Planning Approach to Suicide Prevention
- Cultural Competency and Diversity
- HIPAA Basics
- Medical Errors Prevention in Mental Health
- CPR / AED / First Aid
- Co-occurring Disorders
- FARS
- P-CBHCM Florida Board Certification
Languages
English, Spanish
Languages
Spanish
Full Professional
Timeline
Master’s of Social Work Student Intern
Jackson Behavioral Health Hospital
01.2026 - Current
Substance Use and Ryan White Case Manager
Community Rightful Center
09.2025 - Current
Substance Use Case Manager
Community Rightful Center
09.2025 - Current
Targeted Case Manager
Behavior Support Center of Florida
08.2025 - Current
BSW Student Intern
Neighborhood Help
08.2024 - 05.2025
Front Desk Concierge
1818 Park
06.2022 - 09.2025
Assistant to Certified HHA
Private Home Health Aid Assistant
10.2021 - 06.2022
Master of Science - Social Work
Florida International University
Bachelor of Science - Social Work
Florida International University
Associate of Arts - Social Work
Broward College