Ashley King
Summary
Compassionate caregiver with extensive experience at Caprock Home Health Services, excelling in elderly care and promoting client independence. Demonstrated strong time management and problem-solving skills, leading to enhanced quality of life for clients. Recognized for building trusting relationships and delivering exceptional service in high-pressure environments.
Overview
18
18
years of professional experience
Work History
Caregiver
Caprock Home Health Services
10.2020 - 02.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
CSR, Sales
VXI Global Solutions - Lubbock
05.2013 - 08.2020
- Built strong relationships with clients, leading to repeat business and referrals.
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
- Educated customers on product features, benefits, pricing options, warranties, promotions, financing structures available during purchase decision-making process.
- Developed an in-depth understanding of product offerings to better assist customers with their purchasing decisions.
CSR
Vexus
01.2007 - 04.2011
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
Education
High School Diploma -
Slaton High School
Slaton, TX05-2002
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
Timeline
Caregiver
Caprock Home Health Services
10.2020 - 02.2025
CSR, Sales
VXI Global Solutions - Lubbock
05.2013 - 08.2020
CSR
Vexus
01.2007 - 04.2011
High School Diploma -
Slaton High School
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