Ashley King

•Managed daily opening and closing procedures to ensure smooth business operations.

•Tracked inventory and maintained operational records.

•Calculated employee hours, wages, and payroll expenses to monitor labor costs.

•Conducted interviews with prospective employees and assisted with onboarding and payroll enrollment through Gusto.

•Delegated daily responsibilities, supported the staff with on-going training and coordinated team workflow.

•Handled customer concerns and resolved unexpected challenges to maintain smooth operations.

•Helped maintain food safety, sanitation, and workplace standards.

•Managed customer orders from selection through delivery, ensuring accuracy and timely completion.

•Communicated with customers regarding product availability, substitutions and order updates.

•Organized shopping tasks and managed time efficiently to meet customer expectations.

•Maintained attention to detail while managing multiple priorities in a fast-paced environment.

• Provided wheelchair assistance and escorted passengers with disabilities safely throughout the airport.
• Assisted passengers with boarding, deplaning, baggage handling, and transportation to assigned gates.
• Managed TSA security queues, organized passenger lines, and maintained an efficient flow through security checkpoints.
• Checked boarding passes, passenger identification, and baggage requirements to assist with airport procedures.
• Coordinated gate assignments for passenger assistance agents to ensure proper coverage and timely service.
• Communicated with passengers, airline personnel, and team members to resolve concerns and support daily airport operations.