Ashley Kizis
Dingmans Ferry,PA
Summary
Dynamic journalist with a proven track record at Bacchanalia Magazine, excelling in publication writing and critical thinking. Leveraged interviewing techniques and relationship building to enhance content engagement. Demonstrated exceptional public speaking and multitasking abilities across diverse roles, significantly improving customer and resident satisfaction.
Overview
5
5
years of professional experience
Work History
Journalist
Bacchanalia Magazine
03.2024 - Current
- Wrote, edited and produced stories for Internet and digital channels.
- Researched and gathered information to develop accurate and credible stories.
- Collaborated with editors and other journalists to create compelling content.
- Utilized social media to engage readers and promote content.
Residential Assistant
The Center for Discovery
06.2021 - Current
- Enhanced resident satisfaction by addressing concerns and resolving issues in a timely manner.
- Monitored and assisted residents through individual service plans.
- Enhanced the residential environment by maintaining a clean, safe, and organized living space for all residents.
- Promoted resident independence by offering guidance and support in performing various tasks such as personal hygiene, dressing, and mobility.
Customer Support Associate
Walgreens
10.2020 - 06.2021
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and concerns.
- Collaborated effectively with cross-functional teams to address complex customer issues and achieve positive outcomes.
- Responded to customer requests for products, services, and company information.
- Issued credits for contested returns, shipping fees and damaged merchandise.
Restaurant Hostess
John of Arthur Avenue
09.2019 - 03.2020
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Bachelor of Arts - English - Concentration in Professional Writing
Southern New Hampshire University
Hooksett, NH12-2025
Skills
- Publication writing
- Public speaking
- Interviewing techniques
- Critical thinking
- Relationship building
Timeline
Journalist
Bacchanalia Magazine
03.2024 - Current
Residential Assistant
The Center for Discovery
06.2021 - Current
Customer Support Associate
Walgreens
10.2020 - 06.2021
Restaurant Hostess
John of Arthur Avenue
09.2019 - 03.2020
Bachelor of Arts - English - Concentration in Professional Writing
Southern New Hampshire University
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