Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Klinger

Kent,WA

Summary

Personable and dedicated Customer Service Representative with extensive experience in retail industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

1
1

Year of professional experience / Caregiver/babysitter

1
1

Year of being a volunteer Humane Society

3
3

Year Wine Consultant / Customer Service

3
3

Year / Pharmacy Technician Target Pharmacy

Work History

Caregiver/Babysitter

Becky Smith / private
Kent, WA
02.2022 - 08.2022
  • Created a safe, positive and fun environment
  • Maintained health and wellbeing for a child
  • Maintained cleanliness of clients' environment by cleaning surfaces, picking up toys & washing dishes

Cat Care Volunteer

Seattle Humane: The Humane Society For Seattle/king County
Bellevue, WA
01.2012 - 03.2012
  • Fed and watered animals and spot-cleaned kennels to meet animal needs and maintain sanitary facilities.
  • Socialized animals to prepare for adoption.
  • Maintained daily care logs for sheltered animals.
  • Promoted safe animal handling practices, offering care and enrichment to shelter animals.

Wine Consultant

Bargetto winery
Monterey, CA
01.2008 - 03.2011
  • Memorized menu choices and major ingredients in wine, predominate flavors to answer guest questions
  • Made wine recommendations with knowledge and confidence of correct wine and food pairings.
  • Conducted tastings with customers to determine their preferences and recommend wines accordingly.
  • Ensured compliance with all applicable regulations related to alcohol consumption.
  • Stocked service areas with supplies during slow periods.

Pharmacy Technician

Target pharmacy
Las Vegas, NV
12.2005 - 12.2008
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Checked medications for content, accuracy and completeness of drug packaging and labeling.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Received payment from customers and processed credit card transactions when necessary.
  • Managed filing of prescriptions, both electronically and manually.
  • Prepared and processed medical insurance claim forms and records.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
  • Improved inventory management procedures to reduce overhead, backorders and overstock.
  • Entered prescription information into computer databases.
  • Restocked shelves with new supplies of medications as needed.
  • Answered telephones to respond to questions or requests.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.

Education

Pharmacy Technician - Pharmacy Technology

PIMA Medical Institute Las Vegas
Las Vegas, NV
03-2006

High School Diploma -

Atascadero Alternative High School
Atascadero, CA
01-2003

Skills

  • Multitasking
  • Documentation
  • Customer Service
  • HIPAA Compliance
  • Relationship Building
  • Records Maintenance

Timeline

Caregiver/Babysitter

Becky Smith / private
02.2022 - 08.2022

Cat Care Volunteer

Seattle Humane: The Humane Society For Seattle/king County
01.2012 - 03.2012

Wine Consultant

Bargetto winery
01.2008 - 03.2011

Pharmacy Technician

Target pharmacy
12.2005 - 12.2008

Pharmacy Technician - Pharmacy Technology

PIMA Medical Institute Las Vegas

High School Diploma -

Atascadero Alternative High School
Ashley Klinger