ASHLEY KOBY
Student
Okeana,OH
Summary
Strong problem-solver and leader committed to improving procedures to increase organizational efficiency. Uses independent decision-making abilities and strong judgment to contribute to the success of the organization. Strengths in developing and sustaining connections with a diverse range of patrons in dynamic, fast-paced environments.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
Work History
Lifeguard
Corwin M. Nixon Aquatic Center At Miami University
Oxford, OH
10.2020 - Current
- Maximized customer satisfaction by greeting patrons with courtesy and resolving issues promptly.
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Recorded daily activity logs and incident reports for tracking purposes.
Water Safety Instructor
Corwin M. Nixon Aquatic Center At Miami University
Oxford, OH
04.2021 - Current
- Instructed students in water safety techniques.
- Collaborated with parents regarding youth swim goals and planned course path.
- Maintained knowledge and certification of first aid and CPR.
- Earned Water Safety Instructor certification.
- Demonstrated basic to advanced swim techniques and breathing exercises.
- Followed federal and state water safety rules throughout activities.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Prepared equipment before each class class and stored items promptly after classes.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Taught daily swim instruction to students varying in ages and skill levels.
- Took notes strengths and weaknesses of each child in class to track progress.
- Mentored and trained new swim instructors on best practices.
- Provided positive reinforcement and motivation to increase student confidence and performance.
Student Manager
Corwin M. Nixon Aquatic Center At Miami University
Oxford, OH
08.2021 - Current
- Handled routine issues independently and coordinated solutions to complex problems.
- Trained student staff in department procedures and requirements to build cohesive and successful team.
- Patrolled activity areas are areas to check on patrons and staff and maximize safety and security protections.
- Empowered employees with strong base of job knowledge and necessary resources to successfully complete daily tasks.
- Coordinated schedules for Learn-to-Swim to maintain desired coverage and performance levels.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Crew Member
Chipotle
Harrison, OH
10.2018 - 05.2020
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Addressed guest needs, questions, or concerns to create optimum experience .
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
Pickup Associate
Kroger
Harrison, OH
06.2018 - 09.2019
- Worked varied hours to meet seasonal and business needs.
- Managed customer relations through communication and helpful interactions.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Used in-store system to locate inventory and picked up orders for customers.
Education
Bachelor of Science - Biochemistry And Pre-Medical Studies
Miami University
Oxford, OH 08.2020 - Current
Skills
Negotiation
undefinedCertification
Water Safety Instructor, Red Cross
Hobbies
Running, swimming, crocheting, playing the piano
Timeline
Water Safety Instructor, Red Cross
08-2022
Student Manager
Corwin M. Nixon Aquatic Center At Miami University
08.2021 - Current
Water Safety Instructor
Corwin M. Nixon Aquatic Center At Miami University
04.2021 - Current
Lifeguard
Corwin M. Nixon Aquatic Center At Miami University
10.2020 - Current
Bachelor of Science - Biochemistry And Pre-Medical Studies
Miami University
08.2020 - Current
Crew Member
Chipotle
10.2018 - 05.2020
Pickup Associate
Kroger
06.2018 - 09.2019
Lifeguard, Red Cross
CPR/AED, Red Cross
First Aid, Red Cross
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