Ashley Koch
Flanders
Summary
Business Management graduate with experience coordinating live events, supporting music venue operations, and managing customer-facing experiences in high-volume environments. Skilled in event logistics, artist and guest relations, scheduling, and team coordination. Seeking opportunities in live entertainment, artist relations, concert promotion, venue management, or music industry operations.
Overview
1
1
year of professional experience
Work History
Server
Vintage Tavern
Gillette
11.2025 - Current
- Delivered exceptional guest experiences in a fast-paced hospitality environment serving hundreds of customers weekly.
- Coordinated with management and support staff to streamline daily operations and enhance service execution.
- Coordinated with management and support staff to ensure smooth daily operations and efficient service execution.
- Resolved customer concerns and special requests, improving customer satisfaction and fostering retention.
- Supported promotional events and customer engagement initiatives, contributing to increased attendance and sales.
Event & Venue Operations Team Member
Factory Records
Dover
02.2025 - 11.2025
- Assisted with planning and execution of live music events, listening parties, and venue programming.
- Coordinated event logistics, guest experiences, and operational support for performances.
- Worked directly with artists, attendees, and staff to ensure successful event execution.
- Supported scheduling, customer engagement, ticketing, and promotional activities.
- Maintained professional relationships with performers, vendors, and patrons.
Education
Bachelor of Science - Business Administration And Management
Kean University
Union, NJ05-2026
Skills
- Event coordination
- Venue management
- Customer service
- Operations coordination
- Project management
- Crisis resolution
Accomplishments
- Dean's List, Kean University
- National Honor Society, Kean University
- Collegiate Society Member, Kean University
Timeline
Server
Vintage Tavern
11.2025 - Current
Event & Venue Operations Team Member
Factory Records
02.2025 - 11.2025
Bachelor of Science - Business Administration And Management
Kean University