Summary
Overview
Work History
Education
Skills
Interests
Timeline

Ashley Kopplin

Des Moines,IA

Summary

I did own my own small photography business, until I got too busy with my full time. It made me a reliable person, great with organization, and communication skills. I also trained new staff, ensuring consistent service quality and fostering a welcoming atmosphere for guests. I'm very equipped with strong problem-solving abilities, and the willingness to learn. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

9
9
years of professional experience

Work History

Marketing and Social Media Coordinator

Toubl Contracting
05.2022 - Current
  • Boosted social media engagement with consistent posting and timely responses to audience interactions.
  • Contributed to the development of creative visual assets for use in both print and digital marketing materials.
  • Actively participated in community outreach events, representing the brand favorably and fostering positive relationships with potential clients and partners.
  • Managed paid advertising campaigns on Facebook, Google AdWords, and Instagram, maximizing return on investment.
  • Maintained an up-to-date knowledge of industry trends, sharing valuable insights with team members that informed future marketing approaches.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.

Sales Project Manager

Toubl Contracting Inc
05.2022 - Current
  • Consistently met or exceeded revenue targets, contributing significantly to company growth.
  • Increased customer satisfaction through efficient communication and timely project completion.
  • Developed strong relationships with clients to maintain ongoing business opportunities.
  • Cultivated a positive work environment, fostering teamwork and collaboration among staff members.
  • Managed multiple projects simultaneously, ensuring on-time delivery and exceeding client expectations.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Bartender

The Other Place Restaurant
05.2018 - 06.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Boosted beverage sales, designing and promoting range of signature cocktails.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.

Server/ Bartender

Marios Sports Bar
08.2016 - 05.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

Associate of Arts -

Southwestern Community College, Creston, IA
05-2018

High School Diploma -

East High School, Rockford, IL
06-2016

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • New hire training

Interests

  • Photography
  • Crafting and DIY Projects
  • Gym Workouts
  • Sand and indoor Volleyball
  • Hiking
  • Yoga
  • Gardening
  • Traveling
  • Volunteering
  • DIY and Home Improvement
  • Interior Design

Timeline

Marketing and Social Media Coordinator - Toubl Contracting
05.2022 - Current
Sales Project Manager - Toubl Contracting Inc
05.2022 - Current
Bartender - The Other Place Restaurant
05.2018 - 06.2022
Server/ Bartender - Marios Sports Bar
08.2016 - 05.2018
Southwestern Community College - Associate of Arts,
East High School - High School Diploma,
Ashley Kopplin