Summary
Overview
Work History
Education
Skills
References
Personal Information
Aboutmyself
Timeline
Generic

Yulianna Patino

Modesto,CA

Summary

Bi-lingual in English and Spanish. I attend Ceres High School. Motivated to keep myself busy. I have a very outgoing personality.

Overview

2
2
years of professional experience

Work History

Social Media Marketing Intern

Legado Charro Usa
Modesto , CA
07.2024 - Current
  • Monitored Facebook, Instagram, Twitter and other social media platforms to build customer connections.
  • Engaged with and responded to online audience through relevant comments.
  • Provided support during live streaming events by responding quickly to questions from viewers.
  • Developed creative ideas for content curation based on audience interests and preferences.
  • Assisted in creating strategies for paid advertising campaigns on different platforms.
  • Optimized existing content by making necessary updates or adjustments.

Owner/supervisor

Tacos Revolucion 2
01.2024 - 10.2024
  • During this time, I worked as a dishwasher and in the kitchen preparation.
  • After some time, I was a waitress as well.
  • This included washing dishes, cleaning tables, prepping food for the line, and taking orders
  • As well as serving food to our customers and handing out/refilling drinks
  • Conducted performance reviews for employees on a regular basis
  • Promoted business on social media platforms to maximize brand identity and generate revenue
  • Participated in special work events to boost brand awareness and increase community engagement
  • Greeted customers, answered questions and recommended specials to increase profits
  • Maintained a clean work station by restocking supplies, wiping down counters
  • Set up tables in between patrons to reduce wait times
  • Took orders for food and drinks and delivered them to guests
  • Explained menu items, describing ingredients and cooking methods upon request
  • Prepared salads, appetizers, and garnishes to assist kitchen staff
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements
  • Filled condiments and napkin containers during slack periods
  • Assisted other wait staff members in times of heavy customer traffic
  • Performed basic math calculations when computing bills for customers' meals

Owner

Highway Plumbing & Rooter
07.2023 - 10.2023
  • During my time at Highway Plumbing and Rooter, I worked in customer service.
  • I managed customer service inquiries, complaints, and escalations.
  • Maintained high standards of customer service.
  • Created reports summarizing daily customer service activities.
  • Identified and resolved customer service issues.
  • Coordinated customer service activities with other departments.

Education

Ceres Highschool

Skills

  • Menu memorization
  • Food safety
  • Order management
  • Order accuracy
  • Strong multitasking
  • Billingual
  • Good Communicator
  • Patient
  • Problem Solver
  • Assertiveness
  • Goal-oriented mindset
  • Stress tolerances
  • Content publishing
  • Trend analysis
  • Competitor analysis
  • Fast food customer service
  • Customer service in spanish

References

  • Angel Moreno, 116 N Santa Cruz Ave., Modesto, CA, 95354, 209-408-8421, Tacosrev2@gmail.com
  • Hector Patino, 1299 Partee Ln., Ceres, CA, 95307, 209-538-1893, plumbinghighway@gmail.com

Personal Information

Date of Birth: 12/28/07

Aboutmyself

English, Spanish, Ceres Highschool, Motivated to keep myself busy, Outgoing personality, Exceptional customer service

Timeline

Social Media Marketing Intern

Legado Charro Usa
07.2024 - Current

Owner/supervisor

Tacos Revolucion 2
01.2024 - 10.2024

Owner

Highway Plumbing & Rooter
07.2023 - 10.2023

Ceres Highschool

Similar Profiles

CREATE PROFILE
Yulianna Patino