Ashley Koscheka
Shrimpers Raw Bad and Grill
Stuart,FL
11
years of professional experience
Dynamic server and bartender at Shrimpers Raw Bar and Grill, recognized for exceptional customer service and effective cash handling. Leveraged strong multitasking abilities to enhance guest satisfaction and foster team collaboration, resulting in a 20% increase in repeat customers. Committed to maintaining cleanliness and food safety standards while engaging guests with personalized service.
Work History
Server/ Bartender
11 Years 8 Months- Provided exceptional customer service in high-volume dining environment.
- Assisted with menu recommendations, enhancing guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and utensils.
- Processed payments accurately and efficiently using POS system.
- Trained new servers on restaurant policies and best practices.
- Handled customer inquiries and resolved complaints effectively.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
GED
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Hospitality service expertise
Memory retention
Cleanliness standards
Service prioritization
Team collaboration
Sales techniques
Food safety practices
Point of sale operation
Allergy awareness
Tableside etiquette
Timeline
Server/ Bartender
Shrimpers Raw Bad and Grill
02.2015 - CurrentRead More
Martin County High School
GED
Read More