Tammy Nguyen
Rosenberg,TX
Summary
Dynamic professional with a strong work ethic and exceptional customer service experience at Gringos Tex Mex. Proven leadership in training staff and enhancing guest engagement. Skilled in implementing behavior intervention plans as a Behavior Technician at Texana Center, fostering collaboration and achieving client goals. through effective problem-solving and organization.
Overview
13
13
years of professional experience
Work History
Server/ Bartender
Gringos Tex Mex
Rosenberg, TX
02.2013 - Current
- Provided exceptional customer service by promptly addressing inquiries and ensuring satisfaction
- Remaining calm and collected under pressure while still being courteous in staff and guest interactions.
- Maintained cleanliness and organization of all areas, enhancing overall guest experience.
- Assisted in training new team members and took multiple leadership roles.
- Cultivated relationships and engaged with diverse groups of individuals.
Behavior Technician
Texana Center
Sugar Land, TX
05.2015 - 08.2015
- Implemented individualized behavior intervention plans to enhance client outcomes.
- Collaborated with multidisciplinary teams to ensure holistic care for clients.
- Trained and mentored junior staff on behavioral techniques and documentation practices.
- Conducted data collection and analysis to monitor progress of clients' treatment goals.
- Established strong relationships with parents to enhance client engagement.
Education
High School Diploma -
Lamar Consolidated High School
Rosenberg, TX06.2011
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Strong leadership skills
- Problem solver
- Calm and collected
- Well organized
- Picks up new skills and information with ease
- Reliable
- Team player stays engaged and keeps busy
Languages
Vietnamese
Native or Bilingual
Timeline
Behavior Technician
Texana Center
05.2015 - 08.2015
Server/ Bartender
Gringos Tex Mex
02.2013 - Current
High School Diploma -
Lamar Consolidated High School