Ashley Kratz
Philadelphia,PA
Summary
Compassionate Behavior Technician with expertise in client documentation, behavioral interventions, and social skill development. Committed to fostering positive client interactions and maintaining a supportive environment.
Overview
19
19
years of professional experience
Work History
Behavior Technician
Banyan Treatment Centers
Langhorne, Pennsylvania
12.2025 - 05.2026
- Collaborated with therapists to implement and reinforce behavioral techniques across treatment plans.
- Assisted in implementing behavior plans for clients at Banyan Treatment Centers.
- Recorded client behavior data and documented progress in treatment plans.
- Monitored client interactions to maintain a safe and supportive environment.
- Educated clients on effective coping strategies and facilitated social skills development to enhance daily functioning.
- Participated in team meetings to discuss client needs and treatment adjustments.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
- Observed clients during both structured and unstructured activities to identify potential areas for improvement or reinforcement.
- Encouraged positive behavior by providing rewards or praise for desired behaviors.
- Utilized de-escalation techniques such as redirection or calming strategies to manage crises.
- Supported behavior change by providing targeted interaction and guidance through counseling and instructional methods.
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
- Cultivated relationships with fellow staff members to enhance team collaboration.
- Conducted intake interviews with new patients to complete forms, assess mental health condition or obtain treatment history.
- Administered oral medications following physician's prescriptions and instructions.
Server
Dahlias restaurant and bar
Philadelphia, Pennsylvania
06.2007 - 11.2013
- Handled customer inquiries and resolved issues promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained cleanliness and organization of dining area throughout shifts.
Education
40 Hrs Completed - Registered Behavioral Technician
Bucks County Community College
Newtown, PA 06.2026 - 08.2026
Council Rock North
Newtown, PASkills
- Behavioral interventions
- Data tracking
- Progress tracking
- Client documentation management
- Documentation skills
- Teaching play and leisure skills
- Social skill development
- Team collaboration
- Communication skills
- Conflict resolution
- Flexibility and adaptability
- Active listening
- Relationship building
- Goal achievement
- Report writing
References
References available upon request.
Timeline
40 Hrs Completed - Registered Behavioral Technician
Bucks County Community College
06.2026 - 08.2026
Behavior Technician
Banyan Treatment Centers
12.2025 - 05.2026
Server
Dahlias restaurant and bar
06.2007 - 11.2013
Council Rock North