Ashley Krimm
Beaufort,SC
Summary
Accomplished Medical Office Assistant at MUSC Children's Health, adept in EMR software and demonstrating exceptional attention to detail. Increased patient satisfaction through efficient scheduling and record accuracy. Skilled in multitasking, with a proven track record in improving office operations and patient care. Expertise in medical terminology and patient referrals, ensuring seamless healthcare delivery. Proven to be extremely proficient in high-stress environments. Hardworking with a drive for success in every aspect of life.
Overview
7
7
years of professional experience
Work History
Medical Office Assistant
Insight Global
03.2024 - 09.2024
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Increased patient satisfaction, carefully scheduling appointments to minimize conflicts and delays.
- Improved accuracy of patient records with meticulous data entry and management.
- Facilitated smooth operation of medical office by assisting with insurance verification.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
- Improved office communication by promptly relaying messages between patients and healthcare providers.
- Answered phone calls and messages for 5-physician Pediatric medical office, scheduling appointments, and handling patient inquiries.
Surgical Coordinator
US Eye
04.2022 - 01.2024
- Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
- Collaborated with insurance providers to verify coverage and obtain necessary authorizations for surgical procedures.
- Provided comprehensive education materials for patients regarding their upcoming surgery, answering questions and alleviating concerns related to the procedure itself or recovery expectations afterward.
- Conducted thorough chart reviews prior to surgery, identifying potential issues or discrepancies requiring resolution before proceeding with procedures.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Performed various administrative tasks by filing, copying and faxing documents.
- Assisted with medical coding and billing tasks.
- Assisted in the scheduling and coordination of 400+ cataract surgeries, ensuring in efficient and seamless patient care.
Ophthalmic Assistant
US Eye
04.2022 - 01.2024
- Ensured accuracy in diagnostic testing by carefully calibrating equipment and adhering to strict protocols.
- Demonstrated strong attention to detail when recording patient histories, resulting in comprehensive documentation for ophthalmologist review.
- Measured and recorded visual acuity and color vision testing.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Worked proficiently in a high volume office seeing anywhere from 15-70 patients per day as a team.
Tactical Air Defense Controller
Unites States Marine Corps
08.2017 - 05.2022
- Assisted with tactical planning by compiling and evaluating important operations and intelligence data.
- Instructed and help develop Marines' knowledge of specific military occupational standards.
- 1000+ hours of live flight controlling.
- Demonstrated proficiency in extremely high-stress environments.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Used Microsoft Office Suite and other software tools to create documents and other communications.
Education
Certification - Aviation Weapons And Tactics
Marine Aviation Weapons And Tactics Squadron One
Yuma, United States08.2021
Certification - Tactical Air Defense Control
Military Occupational Specialty School
California, United States08.2018
No Degree - General Studies
Community College of Allegheny County
Pittsburgh, PASkills
- Phone and Email Etiquette
- EMR Software
- Attention to Detail
- Multitasking and Organization
- Payment collection and processing
- Understanding of medical ethics
- Patient Referrals
- Medical Terminology
- Proficient in operating ophthalmic medical office equipment
- Computer skills
- Training and personal development
Timeline
Medical Office Assistant
Insight Global
03.2024 - 09.2024
Surgical Coordinator
US Eye
04.2022 - 01.2024
Ophthalmic Assistant
US Eye
04.2022 - 01.2024
Tactical Air Defense Controller
Unites States Marine Corps
08.2017 - 05.2022
Certification - Aviation Weapons And Tactics
Marine Aviation Weapons And Tactics Squadron One
Certification - Tactical Air Defense Control
Military Occupational Specialty School
No Degree - General Studies
Community College of Allegheny County