Ashley Kubat
Zimmerman,MN
Summary
Patient-focused, detail-oriented and computer-savvy with 20+ years of EPIC experience. Personable and courteous in all interactions with patients and team members and skilled at anticipating physician and practice needs.
Overview
18
18
years of professional experience
Work History
Complex Scheduler
University of MN Health/Physicians
04.2017 - Current
- Assist with scheduling appointments for patients Chemo, Scans, Labs, Follow-ups, Initials, Imaging Re-schedule patients when doctors take time off Check downtime computers monthly Track Recovery Cards
Benefits Coordinator
Champlin Dentistry
01.2016 - 09.2016
- Utilize tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs, remembering that the most important choice the patient will make is getting started with treatment
- Coordinate fees and insurance benefits for patients visiting general practitioners
- Utilize available financial options to give patients choices for how they can pay
- Professionally overcome the common patient objections/rejections
- Maintain accurate patient financial paperwork and adherence to the office manager’s financial arrangement parameters
- Properly use patient account software and maintain accuracy in records related to patient financials
- Obtain necessary insurance approvals in a timely manner
- Provide feedback regarding specific tactics that change financial and patient outcomes so the rest of the organization can benefit.
Clinic Support Specialist II
Unity Hospital
05.2006 - 01.2016
- Provide excellent customer service answering phones and providing clinical support for both patients and providers Review patient charts to verify demographics and insurance accuracy Coordinate patient appointments, working closely with providers Partner with support services to provide information to cancer patients on services offered through the clinic Work directly with nearby clinics to obtain orders from providers Collect insurance co-payments Send and receive pre-authorizations, enter provider charges, and collect patient data
Education
High School Diploma -
Anoka High School
Anoka, MN2003
Skills
- Adaptability
- Epic Utilization
- Problem Solving
- Conflict Resolution
- Quick Learner
- Teamwork
- Computer Skills
- Attention to Detail
- Data Entry
- Strong Work Ethic
Timeline
Complex Scheduler
University of MN Health/Physicians
04.2017 - Current
Benefits Coordinator
Champlin Dentistry
01.2016 - 09.2016
Clinic Support Specialist II
Unity Hospital
05.2006 - 01.2016
High School Diploma -
Anoka High School
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