Ashley Larson

I worked directly under the CFO to pay the various venders, service providers, and community groups we used to put on trail and road relay races across the country. I created an aging report each week to prioritize payments, and we did a weekly check run based on that report. I handled email and phone communication with those vendors, addressing any questions or concerns. I made sure that each week’s checks were stuffed, stamped, and dropped in the mail. I also created actuals reports for each race and sent them to our various race directors to show what was still due or outstanding and to show the coding of all the charges. They’d send me any coding corrections that needed to be done and I corrected the coding accordingly. I scanned everything for backup and uploaded it into our shared files. I also uploaded all the employee credit card charges and sent those reports out for any needed coding corrections.
I did A/R for the various expo partners we had who wanted booths at our races to sell their products/services or to be the exclusive provider of a particular product/service for Ragnar Events. I created and emailed their invoices, set up payment arrangements, collected their payments, and handled email and phone communication with them to address any questions or concerns. I worked under the Partnership Manager/Recruiter who would send me the various partner contracts so I could handle the accounting/billing on them.
We used QuickBooks for our accounting/billing software.

I was a contract employee through Paladin Consulting doing complex billing and accounting work for Keystone Aviation’s Charter Service Department. I billed out all aspects of charter trips on Keystone’s fleet of aircraft. I also did credit card reconciliations & deferrals and oversaw the Invoicing email account. We used the FOS and TotalFBO billing systems.

I handled A/R for PermaPlate’s various vehicle protection products & warranties done through auto dealerships nationwide including preparing/sending out statements/invoices, applying payments based off remittances/transmittals, collections on past due accounts, reconciling billing issues, and running various Excel reports for management and backup purposes.
I was over the tire & wheel program which involved dealing with a third-party insurance group, sending them weekly & monthly Excel reports with all warranties sold across all the dealerships, and processing prorated cancellations & refunds.
In accounting, our primary customers were the dealerships and my job involved extensive customer service to those dealerships as they were providing our products & warranties to their customers. I handled a high volume of email and telephone communication with the dealerships and with the third-party insurance groups.
We used Navision or Microsoft Dynamics Nav for our billing software.

I handled the processing of medical claims from start to finish for patient visits at a number of clinics nationwide to ensure they were properly paid. This included charge entry, filing claims, insurance follow-up on unpaid or denied claims, getting coding errors corrected, extensive appeals, correcting registration errors, taking and posting insurance and patient payments, setting up patient payment plans, explaining patient balances after insurance, assisting patients with possible financial assistance, and processing any incoming mail.
I handled all the Chronic Disease Fund (CDF) claims for the entire company. CDF is a foundation that provides assistance to patients on their portion of some high-cost drugs. I obtained, ran, and posted payments from them and I sent appeals to them for reinstatements and additional funding.
I was also responsible for training others in the aspects of my jobs.
I am familiar with remittance files (835s), EDI payments, CPT codes, ICD-9/IDC-10 codes, modifiers, reading EOBs, various benefit structures (allowed amounts, contractual adjustments, deductibles, copays, coinsurance amounts, and out-of-pocket maximums), and I adhere to HIPPA guidelines in all my responsibilities.
We used the Centricity and AdvancedMD billing systems.

As a Payment Poster I posted all the money that came into the Department of Dermatology. This included running bank statements daily, ensuring the proper posting of each payment, posting large remittance files (835s) that came in through EDI, locating and posting remittances from various payer websites, posting any payments that came in through the mail, posting zero-pay remittances and denials, posting recoupments and making sure everything balanced, and ensured that everything was posted and recorded by month-end for accounting purposes. I kept track of batch numbers associated with each payment and kept record of everything on our deposit spreadsheet. I also kept and organized paper backups of everything. I assisted our billers with locating and posting any missing payments. I confirmed the funds were deposited into our bank account, located the backup, and posted the payments accordingly. I worked with various payers to get online access to remittance advices to streamline the posting of their payments.
As a Billing Specialist I handled the start to finish processing of claims for patient visits to the Department of Dermatology and its various locations. This included insurance follow-up, getting coding errors corrected, extensive appeals, making collection calls, working with patients regarding their balances after insurance, collecting payments, arranging patient payment plans, assisting patients with possible financial assistance, and processing incoming mail.
I was also responsible for training others in all aspects of my job.
I am familiar with remittance files (835s), EDI payments, CPT codes, ICD-9/IDC-10 codes, modifiers, reading EOBs, various benefit structures (allowed amounts, contractual adjustments, deductibles, copays, coinsurance amounts, and out-of-pocket maximums), and I adhere to HIPPA guidelines in all my responsibilities.
We used the EPIC billing system.

I handled the processing of claims for patient visits to the Moran Eye Center and its various locations. This included insurance follow-up, getting coding errors corrected, appeals, correcting registration errors, making collection calls, working with patients on their self-pay balances after insurance, collecting payments, arranging patient payment plans, assisting patients with possible financial assistance, and processing incoming mail.
We used the EPIC billing system and IDX and Allegra prior to EPIC.

Inbound and outbound telephone customer service for individuals and employer groups with SelectHealth insurance plans. I set up billing for monthly premiums, collected premium payments, explained premium bills for both our individual and group plans, handled calls from groups, members, and brokers, processed incoming mail and faxes, handled termination requests and bank information changes, set up our voicemail and responded to voicemail messages, indexed all scanned documents, processed renewals for our small employer groups, accounted for all checks received from our small employer groups, assisted our small employer and large employer accountants with their reports, reconciliations, and other duties, and assisted in training other Accounting Specialists.
I also covered the cashier booth every other week, collected and provided receipts for walk-in payments, assisted members, groups, and brokers who came in with questions, sold stamps, distributed petty cash to employees, enrolled members on SelectHealth’s online billing and payment system, handled and accounted for all the money that came into and left the cashier booth, completed each day’s deposit to send to the bank, and balanced with our senior accountant each week.
I adhered to HIPPA guidelines and took appropriate measures to protect our members’ privacy and protected health information.

Inbound and outbound telephone customer service for DIRECTV satellite TV subscribers including handling escalated calls and emails, technical support, equipment orders and returns, scheduling installations and home service calls, and customer retention.

I was a teacher’s assistant and tutor for students with learning disabilities, behavior problems, or those needing extra help and attention. I prepared teachers for their sessions with students, did some filing, assisted students with their lessons in reading and math, and prepared computer programs for the students.