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Associate Principal Engineer

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Customer-focused sales professional with extensive experience in customer service, inside and counter sales, order and pricing management, and inventory coordination. Known for building strong customer relationships while supporting efficient daily operations.

Highly skilled professional with a strong background in animal care and customer service within the pet care industry. Seeking to transition into a new field. Proven ability to handle diverse tasks such as grooming, client communication, and maintaining a clean workspace. Motivated to apply these versatile skills in a new professional setting, ensuring a seamless and positive transition.

Knowledgeable and dedicated professional with extensive experience in engaging with a diverse range of clients across industries including healthcare, community services and justice. Bringing a high standard of communication skills with an empathetic, caring demeanour and resilience under pressure. Strong foundations in professional conduct and analytical problem-solving skills, with a genuine passion for helping others. Extensive experience in time management and prioritising workloads to achieve goals and confident working in a team or independently. Committed to maintaining professional relationships to



I have worked with Children, Elderly, and Animals. Working with all three has taught me the fallowing.
Working with elderly individuals requires patience, empathy, and a good understanding of the physical, emotional, and cognitive changes that often come with aging. Some of the key aspects include:

  Communication: Seniors may face hearing or vision loss, cognitive decline (e.g., dementia), or mobility challenges. Clear, slow, and respectful communication is crucial.
  Care Needs: Many older adults may need help with daily activities (e.g., dressing, eating, or mobility). It’s important to support their dignity and encourage independence whenever possible.
  Mental and Emotional Health: Elderly individuals might deal with loneliness, depression, or anxiety, especially if they’re isolated or dealing with the loss of loved ones. Building trust and providing emotional support is essential.
  Safety: Home modifications, fall prevention, and ensuring a safe living environment are important considerations.

Children require different care approaches based on their developmental stages. Key things to keep in mind when working with children include:

  Communication: Young children may not have fully developed language skills, so using simple language, gestures, and facial expressions is important. Older children will benefit from clear instructions and active listening.
  Boundaries & Structure: Consistency and routine are critical for children’s sense of security. Establishing clear rules and expectations helps them feel safe and understand what’s acceptable behavior.
  Emotional Development: Children often need help regulating emotions, especially when they’re learning how to navigate complex feelings. Encouraging emotional intelligence is key.
  Engagement: Keeping children engaged through interactive play, learning, and hands-on activities is vital to their growth and development.

Working with animals, especially in a care or training setting, requires an understanding of animal behavior, needs, and communication. Some principles to keep in mind:

  Training and Socialization: Positive reinforcement methods work best for most animals, especially dogs. Patience and consistency are key to successful training.
  Animal Welfare: Understanding the species-specific needs of animals is crucial (e.g., dogs vs. Cats, horses vs. small animals). Providing proper nutrition, exercise, and mental stimulation is vital for their well-being.
  Safety: When working with animals, it’s important to be aware of both your safety and the animal’s safety. Knowing how to read an animal’s body language can help prevent accidents and ensure a positive interaction.
  Respect for Boundaries: Every animal has its own comfort zone. Approaching them slowly and respecting their space ensures trust is built over time.


ASHLEY LAUREN MCMATH

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Professional Dog Groomer

Sterile Processing Technician

Kennel Technician

Team Member

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Associate of Science - General Studies

High School - undefined

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Sterile Processing Technician

Professional Dog Groomer

Kennel Technician

Team Member

Associate of Science - General Studies

High School - undefined

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