Ashley Laxton
Warrenville,IL
Summary
Excellent communicator and dependable team player. Believes all home buyers deserve a team with a strong understanding in the importance of key industries working together to make the home buying experience seamless and successful.
To achieve this "dream team" I am pro active at building relationships with real estate brokers, loan officers, lawyers and title companies with the same mindset in delivering outstanding service.
Highly organized and detail-oriented with strong ability to lead generate outside the box all while catering to the needs of all parties but networking and keeping my name top of mind.
Overview
9
9
years of professional experience
Work History
Insurance Agent - P&C Sales
Allstate Insurance - Champion Insurance Agency
07.2021 - Current
- Determined client needs and financial situations by listening and assessing their risks
- Responsible for building and maintaining pipeline
- Developed and implemented networking strategies to increase referral based business
- Identified and cold called sales prospects in agency databases.
- Required to partner with networking group
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Required to keep license and continued education up to date.
Customer Experience/Service Representative
Allstate Insurance - Champion Insurance Agency
06.2019 - 07.2021
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Accepted payments and updated accounts with latest information.
- Maintained up-to-date knowledge of product and service changes.
- Investigated and resolved customer inquiries and complaints quickly.
- Performed customer reviews within agency database to develop promotional cross sales.
Co Owner & Coordinator
Yes Ma'am Hair & Make-Up
01.2016 - 01.2020
- Build a company from the ground up along side with my partner.
- Hired and trained staff
- Managed wedding party logistics
- Coordinated schedules and timelines for bridal party.
- Brainstormed and implemented creative event concepts and themes.
- Utilized social media to promote bookings and increase attendance for day of services
Server
Bar Chido
02.2021 - 12.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales significantly by upselling higher-end products to customers.
- Supervised set up of banquet food stations and coordinated service for private events and parties
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Associate in General Studies (AGS) - General Studies
College of DuPage
Glen Ellyn, ILHigh School Diploma -
Wheaton-Warrenville South High School
Wheaton, ILAffiliations
- Illinois Mortgage Bankers Association
- Women's Council of Realtor West Suburban
Timeline
Insurance Agent - P&C Sales
Allstate Insurance - Champion Insurance Agency
07.2021 - Current
Server
Bar Chido
02.2021 - 12.2024
Customer Experience/Service Representative
Allstate Insurance - Champion Insurance Agency
06.2019 - 07.2021
Co Owner & Coordinator
Yes Ma'am Hair & Make-Up
01.2016 - 01.2020
Associate in General Studies (AGS) - General Studies
College of DuPage
High School Diploma -
Wheaton-Warrenville South High School
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