Overview
Work History
Timeline
Generic
Ny’colle Pemberton

Ny’colle Pemberton

Kissimmee,Florida

Overview

29
29
years of professional experience

Work History

Licensed Sales Health Insurance Agent and Pharmacy Help Desk Agent

Connextions
Orlando, Florida
09.2011 - Current
  • Enrolling consumers into a health plan and Assisting retail pharmacies with Rx eligibility and questions

Vacation Ownership Transfer Coordinator

Elite Resort Transfers
Orlando, Florida
01.2011 - 07.2011
  • Responsible for the transfer of vacation memberships, ownerships and timeshares.
  • Updating clients on account statuses, as well as the closing out transferred files.

Data Entry Clerk

Carey Staffing
Akron, Ohio
08.2009 - 11.2009
  • Contracted assignment such as VA Medical Clinic.
  • Inputting patient’s scheduling information into a database.

Customer Service, Data Entry

Kelly Services
Orlando, Florida
07.2008 - 11.2008
  • Contracted assignments such as Supervisor of Elections.
  • Inputting Voter Registration applications into a database.

Data Entry Clerk, Customer Service

Adecco Staffing Services
Orlando, Florida
01.1996 - 07.2008
  • Contracted positions for a variety of companies.
  • Duties included inputting information into the company’s main computer system, also updated information if needed.
  • Also worked in a call center environment handling inbound calls to help settle customer disputes and/or to answer questions that consumers may have.
  • Contracted positions includes Walt Disney world, PRC, First Union Bank, Orlando Convention Center, Hughes Supply, Wurth and Universal Studios

Customer Care

ACS
Orlando, Florida
08.2007 - 02.2008
  • Contracted customer service representative for Epass.
  • Made changes and updates to customer’s accounts as well as billing and general technical support

Customer Care Agent

Connextions
Orlando, Florida
09.2006 - 07.2007
  • Scheduling appointments and verifying insurances for patients to seen by specialty physicians

Customer Service

Metro One Communication
Orlando, Florida
04.2004 - 05.2005
  • 411 operator, gave customers residential and business listings.
  • As well as provided driving direction, movie listing and restaurant reservations

Data Entry Clerk

AmeriPath Laboratories
Orlando, Florida
04.2001 - 08.2002
  • Duties included inputting patient's information and test results in the main computer system.
  • Update all information if needed

Data Entry, Customer Service and Clerical

Prostaff Staffing Services
Orlando, Florida
04.2000 - 04.2001
  • Placed on numerous contracted positions for a variety companies.
  • Duties included inputting information into the company’s main computer system as well as updating information if needed.
  • Also working in a call center environment handling inbound calls, helping to settle customer disputes and/or answering questions that consumers may have

Customer Service In-charge

Institute
Orlando, Florida
10.2000 - 04.2001
  • A debt management counselor for credit counseling program, helping consumers qualify for debt management

Timeline

Licensed Sales Health Insurance Agent and Pharmacy Help Desk Agent

Connextions
09.2011 - Current

Vacation Ownership Transfer Coordinator

Elite Resort Transfers
01.2011 - 07.2011

Data Entry Clerk

Carey Staffing
08.2009 - 11.2009

Customer Service, Data Entry

Kelly Services
07.2008 - 11.2008

Customer Care

ACS
08.2007 - 02.2008

Customer Care Agent

Connextions
09.2006 - 07.2007

Customer Service

Metro One Communication
04.2004 - 05.2005

Data Entry Clerk

AmeriPath Laboratories
04.2001 - 08.2002

Customer Service In-charge

Institute
10.2000 - 04.2001

Data Entry, Customer Service and Clerical

Prostaff Staffing Services
04.2000 - 04.2001

Data Entry Clerk, Customer Service

Adecco Staffing Services
01.1996 - 07.2008

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Ny’colle Pemberton