Ashley Layfield

phenix city,GAlabama

Summary

Dedicated professional with strong customer support skills and a hospitality background. Experienced in resolving complaints, ensuring high-quality service and satisfaction. Maintains a positive outlook and open mind. Hardworking and grateful to be working.I will always do my job to the best of my ability. I believe this is just the perfect job for me. I am so thankful for the oppurtunity. Iam a people perdon and I have 3 teens at home so im very comfortable around that age group.I believe I truly have something to offer to your cleaning crew.I thimk you will be pleased if you decide to hire me on.ty for the oppurtunity

Overview

years of professional experience

Work History

housekeeper/frpnt desk

Columbus, Ga

04.2018 - 03.2019

Supervised cleaning staff to ensure adherence to hygiene and sanitation standards.
Implemented efficient cleaning schedules, optimizing time management and resource allocation.
Trained new employees on best practices for cleanliness and safety procedures.
Conducted regular inspections of facilities to maintain high-quality service levels.
Resolved customer complaints promptly, ensuring positive experiences and repeat business.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

Private Elderly Caregiver

Karen Cobb/Cecil Davis

Columbus, Ga

11.2005 - 11.2011

Provided compassionate personal care, including assistance with daily activities and mobility support.
Monitored health conditions, documenting changes to ensure timely communication with healthcare providers.
Developed engaging activities that promoted cognitive stimulation and emotional well-being for clients.
Maintained a safe living environment through regular cleaning, organization, and hazard identification.

Education

GED -

Tillinghurst Academy

Columbus,Ga

05-2005

Skills

Team-oriented approach
Residential cleaning
Customer support
Restroom sanitation
Customer service
Housekeeping
Hospitality background
Excellent oral and written communication
Childcare support
Quality assurance

Interests

Watching Movies and TV Shows
Music
Gym Workouts
I enjoy helping others and giving back to the community
Virtual Reality
Swimming

Timeline