Ashley Levy
Oceanside,NY
Summary
Dedicated Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist / Security
Park Avenue Extended Care Facility
09.2021 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Trained new team members on company procedures, customer service and issue resolution.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Receptionist / Sales Associate
European Image
06.2019 - 09.2021
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled cash transactions and maintained sales and payments records accurately.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Sales Associate and Acting Store Manager
Sally Beauty Supply
04.2018 - 06.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
No Degree - Associate in Fashion Buy And Merchandising
Nassau Community College
Garden City, NY01.2026
Esthetician Certificate - Esthetician
Long Island Nail And Skin Care Institute
Levittown, NY03.2020
Skills
- Customer Service
- Front Office Management
- Administrative Support
- Initiative-taking
- Guest Relations
- Time Management
- Hospitality services
- Issue handling
- Call Routing
- Mail Sorting
- Punctual and Reliable
- Security awareness
Certification
Barbering Certification
Esthetician Certification
Timeline
Front Desk Receptionist / Security
Park Avenue Extended Care Facility
09.2021 - Current
Receptionist / Sales Associate
European Image
06.2019 - 09.2021
Sales Associate and Acting Store Manager
Sally Beauty Supply
04.2018 - 06.2019
No Degree - Associate in Fashion Buy And Merchandising
Nassau Community College
Esthetician Certificate - Esthetician
Long Island Nail And Skin Care Institute
Barbering Certification
Esthetician Certification
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