Brisaidy Barrera
Aurora,CO
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive experiences.
Overview
4
4
years of post-secondary education
5
5
years of professional experience
Work History
Security Guard/Front Desk Receptionist
Alied Universal
Denver, CO
11.2025 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to detect suspicious activities and prevent incidents.
- Responded promptly to alarms and emergencies, coordinating with local authorities.
- Provided excellent customer service, addressing inquiries from staff and guests.
- Issued visitor badges and access cards to authorized personnel.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Server
Denver Aquarium
Denver, CO
07.2023 - Current
- Provided exceptional service to a high volume of daily customers.
- Greeted guests upon arrival, coordinated seating arrangements for reservations and walk-ins, and provided support during sensitive situations to ensure guest comfort and satisfaction. Received numerous compliments on customer service skills while gaining administrative experience through phone handling.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with restaurant staff to improve teamwork and communication, ensuring smooth operations within the restaurant.
Sales Associate/Cashier
TJ Maxx
Aurora, CO
01.2023 - 07.2023
- Multitasked effectively in the role as sales assistant and cashier at TJ Maxx. Restocked merchandise, responded to customer inquiries, processed transactions, and maintained organization in the assigned store area. Utilized customer service skills to handle and resolve customer concerns, contributing to a positive shopping experience.
Sales Associate/Cashier
Harkins Theatres
Denver, CO
12.2021 - 08.2022
- Cleaned auditoriums after shows to maintain cleanliness and operated concession stand to provide food and snacks to customers.
Education
High School diploma -
William High School
Aurora, CO 08.2019 - 05.2023
Skills
- Customer service, Restaurant experience, Computer proficiency, Effective communication, Food service, Guest services, Crisis management, Technical skills, Conflict resolution, Spanish, Phone Etiquette
- Front desk operations
- Conflict resolution
- Spanish
- Customer service
- Computer proficiency
- Technical skills
- Phone Etiquette
- Restaurant experience
- Food service
Timeline
Security Guard/Front Desk Receptionist
Alied Universal
11.2025 - Current
Server
Denver Aquarium
07.2023 - Current
Sales Associate/Cashier
TJ Maxx
01.2023 - 07.2023
Sales Associate/Cashier
Harkins Theatres
12.2021 - 08.2022
High School diploma -
William High School
08.2019 - 05.2023