Compassionate BCBA who actively listens and builds trust to help clients resolve personal issues and achieve life goals. Passion and personal experience provide excitement and eagerness to acquire a position in the field of ABA.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Board Certified Behavior Analyst
Autism Home Support Services
Rockford, IL
02.2022 - Current
Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
Ran individual therapy and family therapy sessions for children ages 3 to 12.
Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Demonstrated respect, friendliness and willingness to help wherever needed.
Registered Behavior Technician
Autism Home Support Services
Rockford, IL
10.2018 - 02.2022
Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
Learned specialized behavior approaches to implement behavioral strategies.
Kept accurate records by documenting progress and adhering to prescribed behavior plan.
Supported client using principles of applied behavior analysis.
Collaborated with client's support system and other allied specialists to implement positive interventions.
Promoted positive interactions of children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication and utilizing stress scales to turn emotions into concrete concepts.
Maintained professional and clinical perspective to avoid internalization regarding certain student behaviors or mannerisms.
Worked as part of collaborative team to address changing needs of children and families.
Exercised physical dexterity to safely implement crisis management interventions and therapeutic holds.
Treated clients and families with respect and dignity.
Used Central Reach to document patient information, progress notes and treatment plans.
Server
Abreo Restaurant
Rockford, IL
07.2013 - 05.2021
Precisely described menu items and special offerings and appropriately identified wine pairings.
Provided friendly and attentive service.
Resolved guest complaints quickly and efficiently.
Consistently provided professional, friendly and engaging service.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
Maintained high standards of cleanliness and sanitation.
Set dining tables according to type of event and service standards.
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Developed and maintained positive working relationships with others to reach business goals.
Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
Effectively listened to, understood and clarified guest concerns and issues.
Restaurant Bar Manager
Baker Street Burgers
Rockford, IL
12.2017 - 03.2020
Maintained accuracy and efficiency when processing sales transactions.
Built a solid rapport with many frequent patrons to cultivate guest loyalty.
Anticipated guest needs and provided proactive service.
Reviewed identification in adherence with state and federal laws for serving alcohol.
Assisted with bartending duties during high-volume shifts.
Maintained a clean and organized bar area, including bar tables and chairs.
Ensured superior service and efficiency at all times.
Engaged in suggestive selling and other sales techniques.
Ensured compliance with relevant regulatory employment rules and standards.
Maintained stockroom and warehouse.
Assisted with guest inquiries, take-out orders and restaurant cleanliness.
Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
Received frequent customer compliments for going above and beyond normal duties.
Followed checklists for shift start and end to help with smooth transitions.
Immediately reported accidents, injuries or unsafe work conditions to manager.
Effectively listened to, understood and clarified guest concerns and issues.
Maximized customer service by training staff, overseeing operations and resolve issues in a timely manner.
Supervised, trained and developed team members in accordance with company policies and procedures.
Court Clerk
Winnebago County Circuit Clerk
400 W State St. Rockford, il 61101
06.2006 - 07.2017
Worked closely with State's Attorney and other governing agencies.
Created and processed new criminal charges and related documents.
Opened and properly distributed incoming mail.
Answered and quickly redirected up to fifty calls per day.
Examined, categorized and sorted incoming documents.
Maintained physical and computer-based filing systems.
Located missing file materials.
Tracked incoming and outgoing files and materials.
Responded to internal and external requests for information.
Adhered to all related company policies and government regulations.
Prepared new files and assigned tracking identification numbers.
Implemented improvements to file systems and procedures.
Upheld confidentiality of all information.
Handled large payments and legal transactions.
Acted as liaison between attorneys and management.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Youth Pastoral Intern
Trinity Lutheran Church
Rockford, Il
05.2005 - 08.2005
Scheduled and managed teams of youth volunteers.
Taught and counseled youth ages 2 to 19.
Planned weekly groups as well as special events and overnight retreats.
Communicated with individuals of all ethnic and cultural backgrounds on a daily basis.
Developed innovative programs and activities based on analysis of community needs and interests.
Cultivated relationships with leaders in the community, businesses and local citizens in an effort to draw attention to Trinity Lutheran Churc and add new donors and volunteers.
Planned and hosted on- and off-campus community service activities.
Worked with individual students to provide personalized educational, behavioral and emotional support.
Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest.
Education
Master of Science - Psychology- Behavior Analysis Specialization
Capella University
Minneapolis, MN
2017
Bachelor of Science - Psychology
Capella Univeristy
Minneapolis, MN
2014
Skills
Intervention management
Behavior treatment plans
Time management skills
Multi-tasking ability
Friendly demeanor
Ability to de-escalate clients in vulnerable emotional states
Culturally sensitive
Ability to maintain required clinical records in a confidential manner
Excellent team player and community builder
Excellent organizational skills
Certification
RBT - Registered Behavior Technician
Timeline
Board Certified Behavior Analyst
Autism Home Support Services
02.2022 - Current
Registered Behavior Technician
Autism Home Support Services
10.2018 - 02.2022
Restaurant Bar Manager
Baker Street Burgers
12.2017 - 03.2020
Server
Abreo Restaurant
07.2013 - 05.2021
Court Clerk
Winnebago County Circuit Clerk
06.2006 - 07.2017
Youth Pastoral Intern
Trinity Lutheran Church
05.2005 - 08.2005
Master of Science - Psychology- Behavior Analysis Specialization
PHP/IOP Case Therapist I/Intake Assessor at Northwestern Medicine Behavioral Health ServicesPHP/IOP Case Therapist I/Intake Assessor at Northwestern Medicine Behavioral Health Services