Responsible and motivated college graduate ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
4
4
years of professional experience
Work History
Guest Service Associate
European Wax Center
Newnan
02.2023 - Current
Resolved any customer complaints or issues professionally and efficiently.
Must maintain corporate standards for wax pass sales
Well-versed in Sales and Objection Handling
Exceptional customer service and multi-tasking skills
Daily management of the reservation book through a software platform
Keeps the center organized, well-maintained, and clean at all times.
Ensured that all guest inquiries were answered promptly and accurately.
Internship Student
Pathways Center
Newnan, GA
07.2023 - 10.2023
Sat in on morning meetings with psychologists, counselors, and case managers.
Assisted case managers with their workload by helping clients sign up/ renew food stamps and sign up for supplemental security income.
Assisted administration with verifying insurance
Lead group sessions, daily check-ins, and activities
Made sure supplies were stocked for the day.
Internship Student
District Attorney’s Office
Carrollton, GA
01.2023 - 04.2023
Assist paralegal's with filing documents
Annotating court date calendar
Sitting in on meetings with the victim advocates and prosecutors
Transcribed interviews between defendants conducted by law enforcement and also phone calls made by defendants in jail.
Uploading documents onto defendants' and victims' records.
Store Associate
Pet Supplies Plus
Carrollton
08.2022 - 01.2023
Learning all required tasks maximizes performance
Contributed to team success by completing jobs quickly and accurately
Developed strong cooperative relationships with coworkers and managers.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Store Associate
JcPenney
Newnan
12.2021 - 02.2022
Helped customers complete purchases, locate items and join rewards
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
Organized store merchandise racks and displays to promote and maintain visually appealing environments
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Store Associate
Kroger
Newnan
04.2020 - 10.2020
Provided positive first impressions to welcome customers
Helped customers locate products and checked the store system for merchandise
Maintained customer satisfaction with quick and professional handling of product returns.
Education
Bachelor of Science - Psychology
University of West Georgia-Carrollton
Carrollton
12.2023
Skills
Experienced in basic office equipment such as telephones, copiers, and fax machines
Google Applications and Microsoft Applications such as Word, PowerPoint, Excel
Trained in the Code of Ethics, mandated reporting, universal precautions, and FERPA
Effective in communication
Critical thinking and problem-solving
Displayed a keen eye for detail in organizing documents and information during coursework to ensure accuracy
Clubs Community Involvement
Volunteer/Mentor at MPACK: Molding, Passionate, Active, Creative, Kids (2022)
Volunteer- Child Advocacy Center (2022)
Member of Psychology Student Association (2021-2022)