Ashley Lipscomb
Detroit,MI
Summary
Dedicated Flight Attendant with 3+ years of customer service experience and a strong background in safety compliance, crisis management, and passenger care. Skilled in handling high-pressure situations with professionalism and empathy while ensuring smooth flight operations. Recognized for building strong rapport with diverse passengers and crew, promoting a safe and welcoming onboard environment, and contributing to consistent on-time performance and customer satisfaction.
Overview
2026
2026
years of professional experience
Work History
Flight Attendant
Spirit Airlines
Detroit, MI
8 2022 - Current
- Deliver exceptional service to passengers in both First Class and Main Cabin, ensuring comfort, professionalism, and personalized attention throughout the flight.
- Conduct FAA-mandated pre-flight safety checks, emergency equipment inspections, and safety demonstrations to maintain a secure cabin environment.
- Act as liaison between flight deck and cabin crew, facilitating seamless communication and supporting timely operations.
- Handle in-flight challenges such as delays, medical situations, and customer concerns with professionalism, empathy, and quick problem-solving.
- Recognized by peers and supervisors for exemplary teamwork and passenger rapport, contributing to brand reputation and positive customer feedback.
Server
Reno's
Lansing, MI
3 2022 - 08.2022
- Demonstrated strong interpersonal and team-building skills, fostering rapport with diverse customers, managers, and colleagues.
- Delivered fast, friendly service in a high-volume restaurant, building rapport with diverse guests.
- Balanced multiple tables and shift duties with efficiency in a fast-paced environment.
Veterinary Assistant
Oakland Veterinary Referral Services
Bloomfield Township, MI
9 2019 - 9 2021
- Assessed incoming patients to prioritize treatment needs and urgency.
- Administered medications to animals in treatment, documented changes in condition to inform staff for further treatment decisions.
- Assisted in emergency surgeries.
Resident Intern/Veterinary Assistant
Haslett Animal Hospital
Okemos, Michigan
5 2017 - 5 2019
- Lived onsite to provide continuous care for hospitalized patients, including administering medications, monitoring IV drips, and documenting medical observations overnight and on weekends.
- Assisted veterinarians with both scheduled and emergency surgeries on small and large animals.
- Supported diagnostic and treatment procedures, including preparing equipment and maintaining sterile surgical environments.
- Educated pet owners on medications, procedures, and aftercare instructions to ensure proper follow-up treatment.
Education
Bachelor of Science - Animal Science
Michigan State University
East Lansing, MISkills
- FAA Safety & Compliance Procedures
- Emergency Response & First Aid
- Conflict Resolution & Crisis Management
- Passenger Service & Hospitality
- Crew Collaboration & Communication
- Multitasking in High-Pressure Environments
Timeline
Flight Attendant
Spirit Airlines
8 2022 - Current
Server
Reno's
3 2022 - 08.2022
Veterinary Assistant
Oakland Veterinary Referral Services
9 2019 - 9 2021
Resident Intern/Veterinary Assistant
Haslett Animal Hospital
5 2017 - 5 2019
Bachelor of Science - Animal Science
Michigan State University