Ashley Lisi
Homer,MI
Summary
Accomplished VCA Scribe Specialist Supervisor with a proven track record in leading a team of 30 veterinary scribes at VCA Hospitals, enhancing EMR quality, and supporting over 60 doctors. Expert in medical transcription and documentation, demonstrating exceptional teamwork and problem-solving skills. Achieved significant workflow improvements and compliance with healthcare regulations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
VCA Scribe Specialist Supervisor
VCA Hospitals
12.2023 - Current
- Supervises and manages a team of 30 veterinary scribes, while growing the team.
- Held scribes accountable for performance and EMR quality.
- Developed and implemented scribe guidelines and assisted with the development of the Veterinary Scribe programs.
- Managed scribe schedules as well as assisting with payroll by ensuring timesheets were correct and submitted in a timely manner.
- Supported upwards of 60 doctors.
- Held meetings with other leadership to ensure standards were in place, changes that need to be made in regards to how a process should be done and develop SOPs for this continuously growing program.
- Maintained patient confidentiality by adhering to other applicable privacy regulations throughout the documentation process.
- Streamlined physician workflow by transcribing medical information in real-time during patient consultations.
- Reduced errors in medical records through meticulous attention to detail and thorough knowledge of medical terminology.
- Kept up-to-date with evolving healthcare regulations to ensure compliance in all aspects of documentation and recordkeeping.
VCA Scribe Specialist
VCA Hospitals
10.2022 - 12.2023
- Part of the original 10 scribes hired to start and build a new area within Veterinary Medicine.
- Maintained patient confidentiality by adhering to other applicable privacy regulations throughout the documentation process.
- Reduced errors in medical records through meticulous attention to detail and thorough knowledge of medical terminology.
- Streamlined physician workflow by transcribing medical information in real-time during patient consultations.
- Kept up-to-date with evolving healthcare regulations to ensure compliance in all aspects of documentation and recordkeeping.
Veterinary Assistant
Pooler Veterinary Hospital
12.2018 - 12.2023
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
Veterinary Assistant
Log Cabin Animal Hospital
04.2013 - 11.2018
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Administered medications to animals in treatment and documented changes in condition.
Kennel Assistant
Dickma Road Veterinary Hospital
10.2012 - 03.2013
- Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
- Assisted with grooming services such as bathing, brushing, nail trimming, and ear cleaning for improved pet hygiene and health.
- Managed challenging situations with distressed or aggressive animals using patience and appropriate restraint methods.
- Maintained detailed records of each animal''s care, including feeding schedules, exercise routines, and any special requirements.
Education
Associate Degree In Applied Sciences - Veterinary Technology
Baker College
JacksonAssociate Degree - Sciences
Kellogg Community College
Battle Creek, MI05.2019
Associate Degree - General Studies
Kellogg Community College
Battle Creek, MI05.2019
Associate Degree - Art
Kellogg Community College
Battle Creek, MI05.2019
Skills
- Teamwork orientation
- Clinical Support
- Documentation skills
- Patient history understanding
- Documentation abilities
- Data entry experience
- Organizational abilities
- Workflow understanding
- Accurate Transcription
- Document Management
- Presentation Development
- Proofreading expertise
- Workflow Improvements
- Proofreading
- Presentation support
- Quality Control
- Research
- EMR / EHR
- Medical Transcription
- Medical Terminology
- Patient chart auditing ability
- Medical terminology expert
- Invoice Verification
- Records maintenance professional
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Decision-Making
Certification
CVHDP, Certified Veterinary Healthcare Documentation Professional
Timeline
VCA Scribe Specialist Supervisor
VCA Hospitals
12.2023 - Current
VCA Scribe Specialist
VCA Hospitals
10.2022 - 12.2023
Veterinary Assistant
Pooler Veterinary Hospital
12.2018 - 12.2023
Veterinary Assistant
Log Cabin Animal Hospital
04.2013 - 11.2018
Kennel Assistant
Dickma Road Veterinary Hospital
10.2012 - 03.2013
Associate Degree In Applied Sciences - Veterinary Technology
Baker College
Associate Degree - Sciences
Kellogg Community College
Associate Degree - General Studies
Kellogg Community College
Associate Degree - Art
Kellogg Community College