Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashley Lockhart

Overview

1
1
Language
14
14
years of professional experience

Work History

Office Manager

Innovative and Reliable Tax Service
Mobile, Alabama
01.2013 - Current
  • Managed daily office operations and ensured smooth workflow continuity.
  • Coordinated scheduling for client appointments and staff meetings efficiently.
  • Oversaw filing system organization for accurate record-keeping and retrieval.
  • Trained new staff on office procedures and software usage effectively.

Customer Service Representative

I and R LLC
Mobile, Alabama
06.2017 - 06.2020
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Assisted customers with inquiries and resolved issues efficiently.
  • Handled product returns and exchanges according to company policies.
  • Processed orders and ensured timely fulfillment of customer requests.
  • Maintained accurate customer records in the database system.
  • Educated customers about products and services offered by the company.
  • Collaborated with team members to improve service delivery processes.
  • Actively listened to customer feedback for continuous improvement.

Education

Mattie T Blount High School
Mobile, AL

Skills

  • Office management
  • Appointment scheduling
  • Document management
  • Employee onboarding

Languages

English
Professional

Timeline

Customer Service Representative

I and R LLC
06.2017 - 06.2020

Office Manager

Innovative and Reliable Tax Service
01.2013 - Current

Mattie T Blount High School
Ashley Lockhart