Ashley Loftis
Lyman,SC
Summary
Proven leader with a track record of enhancing customer satisfaction and boosting sales at AT&T through innovative strategies and outstanding communication. Skilled in multitasking and organization, adept at problem-solving and fostering positive customer relations. Achieved significant sales growth by implementing effective sales techniques and maintaining high service standards.
Overview
9
9
years of professional experience
Work History
Store Manager
AT&T
01.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Server
Capri's Italian
05.2015 - 01.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Cultivated warm relationships with customers.
Education
No Degree - Early Childhood Education
Spartanburg Methodist College
Spartanburg, SC2008
High School Diploma -
Gettys D. Broome High School
Spartanburg, SC05.2007
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Friendly and Positive
- Outstanding communication skills
- Sales expertise
- Sales Strategies
Timeline
Store Manager
AT&T
01.2021 - Current
Server
Capri's Italian
05.2015 - 01.2021
No Degree - Early Childhood Education
Spartanburg Methodist College
High School Diploma -
Gettys D. Broome High School