Ashley Lopez
Mesa,AZ
Summary
Versatile and dependable, with a strong work ethic I excel in customer service and interpersonal communication. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Achievements include efficiency and fostering positive environments in diverse settings, from retail to childcare, demonstrating exceptional time management and empathy.
Overview
4
4
years of professional experience
Work History
Babysitter
Family Friend
06.2020 - 08.2024
- Monitored children's play activities to verify safety.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Communicated positively with children and guardians.
- Played games, worked on puzzles, and read books to young children.
- Taught children basic life skills, manners and personal hygiene.
- Helped children complete homework assignments and school projects.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
- Taught children to organize toys, wash hands, and share by leading by example.
- Reassured children when upset providing emotional support and stability.
Store Associate
Five Below
11.2023 - 01.2024
- Answered questions about store policies and addressed customer concerns.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Maintained tidy and organized store to comply with cleanliness standards.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
Volunteer
Mesa Public Library
06.2020 - 08.2021
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Performed basic book reshelving and obtained items from book drop.
- Greeted visitors, answered questions, and made book recommendations across subjects and genres.
- Maintained clean, safe library environments for optimized customer comfort.
- Used strong interpersonal communication skills to convey information to others.
- Contributed to a well-organized and efficient library environment through regular sorting, shelving, and labeling of materials.
- Developed valuable transferable skills in customer service, time management, problem-solving, teamwork, and attention to detail through daily volunteer activities at the library setting.
Education
High School Diploma -
Heritage Academy
Mesa, AZ05-2025
Associate of Arts - General Studies
Maricopa Community Colleges - Rio Salado Community College
Tempe, AZ05-2025
Skills
- Outstanding communication and interpersonal skills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability
- Following Directions
- Dependability
- Tutoring
- Bilingual
- Proficient with Google Docs, email
- Proficient with Apple products
Timeline
Store Associate
Five Below
11.2023 - 01.2024
Babysitter
Family Friend
06.2020 - 08.2024
Volunteer
Mesa Public Library
06.2020 - 08.2021
High School Diploma -
Heritage Academy
Associate of Arts - General Studies
Maricopa Community Colleges - Rio Salado Community College