Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Migalitos Supermarcado
1050 S Belt Line Rd, Dallas TX
10.2023 - 10.2024
Description
As a cashier job is to attend to the customers with amazing customer service and help them have a smooth transaction without a problem, helping them out if needing to find a certain item or helping them get something down from the shelves.
If there is ever conflict we are to try to resolve it on our own however if needed we will get a manager to help.
As cashiers, we are also to remember our product codes so that we don't have to spend so long looking for them.
On morning shifts, since it's not so busy, they have us help out our Stockers by stocking up our shelves.
Not to be on our phones and earbuds to fully have our attention on our customers.
We are also to promote our sale items
If we are to work the night shift we are to clean up our store to make it look nice for the next day
Responsibilities
Check to make sure the money we are given is authentic and to know what to do when it's fake
Giving the right amount back to our customers
When going to get more change to be safe and aware of our surroundings to avoid someone stealing
Making sure our area is clean, taking out our trash when our shifts are about to end
When going to our medicine or locked merchant make sure we are the ones holding the item and locking it back
Having to check and verify ID when selling alcohol or tobacco substance
To know how to fix our machines when certain things stop working (our scanner, our printer, etc)
When dealing with a spill or a leak we are to always clean up the mess if we can, or to have one of our other employees help out.
Putting away whatever is left from the previous customer back especially if its a cold food, dairy, or meat.
When we deal with a troubled customer we are to deescalate the issue as much as we can
Education
High School Diploma -
John Horn High School
3300 E. Cartwright MesquiteTexas75181
05.2024
Skills
Work ethic and integrity
Customer service excellence
Payment processing
Conflict resolution
Refunds and exchanges
Staff training
Fraud prevention awareness
Problem-solving
Basic math
Multitasking and organization
Cash handling expertise
Time management skills
Certification
Responsible Alcohol Seller Training (RAST) - Various State Agencies or Approved Providers.
Texas Educator Certification - State Board for Educator Certification