ASHLEY LOPEZ
Miami,FL
Summary
Dedicated and results-driven Lead Host and Front Door Manager with extensive experience in hospitality, guest relations, and venue operations. Skilled in crowd management, VIP coordination, and ensuring seamless guest experiences. Adept at leading teams, handling high-pressure environments, and maintaining venue standards. Seeking opportunities to further develop my leadership and customer service expertise in a dynamic setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Host
ZZ’s Sushi Bar
04.2025 - Current
- Private Membership Club, Fine dining
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, and seating charts.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Lead Host | Bartender | Server | Door Manager
01.2022 - Current
- Managed front door operations, guest check-ins, VIP reservations, and security coordination.
- Oversaw hosting staff, ensuring smooth communication and efficiency.
- Provided bartending and serving services, enhancing guest experience and bottle service sales.
- Assisted in event planning, staff scheduling, and maintaining a high-energy yet professional atmosphere.
Cashier | Food Runner, Barista, Expo
04.2021 - 08.2021
- Managed customer transactions, prepared beverages, and ensured high-quality service.
- Assisted in food running and packaging for Uber orders, ensuring accuracy and efficiency.
- Provided excellent customer service in a fast-paced environment.
Education
Accelerated Law Program - undefined
Barty University
01.2027
High School Diploma - undefined
Law Enforcement Officers’ Memorial High
01.2022
Skills
- Leadership & Team Management
- Guest Relations & Hospitality
- Front Door Operations & Crowd Control
- VIP & Reservations Management
Certification
- EMS (Emergency Medical Services)
- Food Handler Certified
- 911 Dispatch
Timeline
Host
ZZ’s Sushi Bar
04.2025 - Current
Lead Host | Bartender | Server | Door Manager
01.2022 - Current
Cashier | Food Runner, Barista, Expo
04.2021 - 08.2021
Accelerated Law Program - undefined
Barty University
High School Diploma - undefined
Law Enforcement Officers’ Memorial High