Ashley Loyd
Rochester,Kentucky
Summary
Proven performer with extensive experience at Sonic Drive In, adept in fast-paced service and exceptional customer interactions. Skilled in food safety compliance and fostering interpersonal relationships, I excel in teamwork and delivering quality service. My ability to multitask and maintain a friendly attitude has consistently enhanced customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Carhop
Sonic Drive In
07.2021 - 04.2024
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Operated headset communication system to take orders quickly and accurately from customers.
- Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
- Promoted teamwork among staff members by offering assistance when needed.
- Assisted in the training of new carhops, sharing best practices for success in the role.
- Demonstrated flexibility in adapting to changes in work schedules or assignments as needed.
- Collaborated with team members to provide exceptional customer experiences.
- Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
Education
Associate Of Applied Science - Occupational Therapy Assistance
Madisonville Community College
Madisonville, KY12.2010
Skills
- Good Communication
- Drive-Thru Experience
- Strong Work Ethic
- Flexible Schedule
- Quality Assurance
- Food Safety Compliance
- Performance Improvement
- Interpersonal Relationships
- Friendly Attitude
- Excellent customer service
- Fast and Efficient
- Willing to Learn
- Teamwork and Collaboration
- Works Well Under Pressure
- Goal-Oriented
- Effective Multitasking
Timeline
Carhop
Sonic Drive In
07.2021 - 04.2024
Associate Of Applied Science - Occupational Therapy Assistance
Madisonville Community College