Ashley Lucero
Greenbelt ,MD
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Expierienced in fast paced environments and adaptable to last-minute changes . Thrives under pressure and consistently earns high marks for work quality speed.
Overview
4
4
years of professional experience
Work History
Dental Assistant/Receptionist
Advanced Endodontic Associates
09.2020 - Current
- Created welcoming environment for patients and visitors .
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked-in patients and help provided them with help when needed .
- Demonstrated proficiency telephone, email, fax, and front desk reception in high-volume environment.
- Managed operations including scheduling appointments, collection appointments and filing insurance forms
- Assisted dentist with finalizing reports
- Promoted a positive work environment by fostering strong relationships with colleagues across all roles within the practice.
- Cleaned and sterilized dental equipment & instruments .
- Set up exam and treatment rooms
- Provided chairside assistance during examinations and treatments .
- Took digital x-rays using radiographic equipment
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
- Documented patient records with procedures preformed and added notes taken to chart
Education
High School Diploma -
Eleanor Roosevelt Highschool
Greenbelt, MD05.2021
Skills
- Patient scheduling
- HIPAA compliance
- Phone and email etiquette
- Billing
- Organized
- Bilingual
- CPR certified
- Excellent multitasking capability
- Chair side assistance
- Digital X-ray proficiency
- Exam/treatment room setup
- Sterilization
Timeline
Dental Assistant/Receptionist
Advanced Endodontic Associates
09.2020 - Current
High School Diploma -
Eleanor Roosevelt Highschool