•Well-qualified Contract Specialist proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
•Leadership Skills: Lead a team of 5 to 12 acquisition professionals and administrative personnel in changing environments. Responsible for day-to-day coaching junior and journeyman-level contract specialists in the use of office systems, processes and procedures.
•Customer Service Skills: Ensure throughout the contracting process that the customer is always supported and the item or service provided will help support the mission of the customer.
•Communication Skills: Provide excellent communication through face-to-face discussions and meetings, as well as via telephone and email. Ensure that the customer is properly updated on the status of their requirements, including providing initial procurement and acquisition lead times and any changes to the award status. Provide notification of final award status.